Oracle Product Accessibility Status
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Name of Product: Interaction Center Intelligence
Last Updated: 17-FEB-05
Minimum Version: Daily Business Intelligence Family Pack C, RUP 4 (6.0.4) for Oracle Applications Release 11.5.9, & currently DBI Family Pack C, RUP 5 (6.0.5) is not accessible.
Daily Business Intelligence Family Pack D (7.0) for Applications Release 11.5.10, & currently DBI Family Pack D.1 (7.0.1) is not accessible.
For more information regarding the accessibility status of this product or other Oracle products, please contact:
accessible_ww@oracle.com.
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Section 1194.21 - Software Applications and Operating Systems
Section 1194.22 - Web-based intranet information and applications
Section 1194.23 - Telecommunication Products
Section 1194.24 - Video and Multi-media Products
Section 1194.25 - Self-Contained, Closed Products
Section 1194.26 - Desktop and Portable Computers
Section 1194.31 - Functional Performance Criteria
Section 1194.41 - Information, Documentation and Support
Dependent Products
Note: This document is provided for information purposes only and the contents
hereof are subject to change without notice. Oracle Corporation
does not warrant that this document is error free, nor
does it provide any other warranties or conditions, whether expressed
orally or implied in law, including implied warranties and conditions
of merchantability or fitness for a particular purpose. Oracle Corporation
specifically disclaims any liability with respect to this document
and no contractual obligations are formed either directly or indirectly
by this document.
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Section 1194.21 Software Applications and Operating Systems
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
| 1194.21(a)
When software is designed to run on a system that has a keyboard,
product functions shall be executable from a keyboard where the function
itself or the result of performing a function can be discerned textually. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(b) Applications
shall not disrupt or disable activated features of other products
that are identified as accessibility features, where those features
are developed and documented according to industry standards. Applications
also shall not disrupt or disable activated features of any operating
system that are identified as accessibility features where the application
programming interface for those accessibility features has been documented
by the manufacturer of the operating system and is available to the
product developer. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(c)
A well-defined on-screen indication of the current focus shall be
provided that moves among interactive interface elements as the input
focus changes. The focus shall be programmatically exposed so that
assistive technology can track focus and focus changes. |
Not Applicable |
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| 1194.21(d)
Sufficient information about a user interface element including the
identity, operation and state of the element shall be available to
assistive technology. When an image represents a program element,
the information conveyed by the image must also be available in text. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(e)
When bitmap images are used to identify controls, status indicators,
or other programmatic elements, the meaning assigned to those images
shall be consistent throughout an application's performance. |
Not Applicable |
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| 1194.21(f)
Textual information shall be provided through operating system functions
for displaying text. The minimum information that shall be made available
is text content, text input caret location, and text attributes. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(g)
Applications shall not override user selected contrast and color selections
and other individual display attributes. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(h)
When animation is displayed, the information shall be displayable
in at least one non-animated presentation mode at the option of the
user. |
Not Applicable |
|
| 1194.21(i)
Color coding shall not be used as the only means of conveying information,
indicating an action, prompting a response, or distinguishing a visual
element. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(j)
When a product permits a user to adjust color and contrast settings,
a variety of color selections capable of producing a range of contrast
levels shall be provided. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(k)
Software shall not use flashing or blinking text, objects, or other
elements having a flash or blink frequency greater than 2 Hz and lower
than 55 Hz. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.21(l)
When electronic forms are used, the form shall allow people using
assistive technology to access the information, field elements, and
functionality required for completion and submission of the form,
including all directions and cues. |
Product has been coded to meet this standard subject to the remarks on the right. |
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Section 1194.22 Web-based Internet Information and Applications
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
| 1194.22(a)
A text equivalent for every non-text element shall be provided (e.g.,
via "alt", "longdesc", or in element content). |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(b)
Equivalent alternatives for any multimedia presentation shall be synchronized
with the presentation. |
Not Applicable |
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| 1194.22(c)
Web pages shall be designed so that all information conveyed with
color is also available without color, for example from context or
markup. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(d)
Documents shall be organized so they are readable without requiring
an associated style sheet. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(e)
Redundant text links shall be provided for each active region of a
server-side image map. |
Not Applicable |
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| 1194.22(f)
Client-side image maps shall be provided instead of server-side image
maps except where the regions cannot be defined with an available
geometric shape. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(g)
Row and column headers shall be identified for data tables. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(h)
Markup shall be used to associate data cells and header cells for
data tables that have two or more logical levels of row or column
headers. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(i)
Frames shall be titled with text that facilitates frame identification
and navigation. |
Not Applicable |
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| 1194.22(j)
Pages shall be designed to avoid causing the screen to flicker with
a frequency greater than 2 Hz and lower than 55 Hz. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(k)
A text-only page, with equivalent information or functionality, shall
be provided to make a web site comply with the provisions of this
part, when compliance cannot be accomplished in any other way. The
content of the text-only page shall be updated whenever the primary
page changes. |
Not Applicable |
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| 1194.22(l)
When pages utilize scripting languages to display content, or to create
interface elements, the information provided by the script shall be
identified with functional text that can be read by assistive technology. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(m)
When a web page requires that an applet, plug-in or other application
be present on the client system to interpret page content, the page
must provide a link to a plug-in or applet that complies with Section
1194.21 (a) through (l). |
Not Applicable |
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| 1194.22(n)
When electronic forms are designed to be completed on-line, the form
shall allow people using assistive technology to access the information,
field elements, and functionality required for completion and submission
of the form, including all directions and cues. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(o)
A method shall be provided that permits users to skip repetitive navigation
links. |
Product has been coded to meet this standard subject to the remarks on the right. |
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| 1194.22(p)
When a timed response is required, the user shall be alerted and given
sufficient time to indicate more time is required. |
Product has been coded to meet this standard subject to the remarks on the right. |
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Section 1194.23
Telecommunications Products
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation,
scope of support provided) |
| 1194.23(a)
Telecommunications products or systems which provide a function allowing
voice communication and which do not themselves provide a TTY functionality
shall provide a standard non-acoustic connection point for TTYs. Microphones
shall be capable of being turned on and off to allow the user to intermix
speech with TTY use. |
Not Applicable |
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| 1194.23(b)
Telecommunications products which include voice communication functionality
shall support all commonly used cross-manufacturer non-proprietary
standard TTY signal protocols. |
Not Applicable |
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| 1194.23(c)
Voice mail, auto-attendant, and interactive voice response telecommunications
systems shall be usable by TTY users with their TTYs. |
Not Applicable |
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| 1194.23(d)
Voice mail, messaging, auto-attendant, and interactive voice response
telecommunications systems that require a response from a user within
a time interval, shall give an alert when the time interval is about
to run out, and shall provide sufficient time for the user to indicate
more time is required. |
Not Applicable |
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| 1194.23(e)
Where provided, caller identification and similar telecommunications
functions shall also be available for users of TTYs, and for users
who cannot see displays. |
Not Applicable |
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| 1194.23(f)
For transmitted voice signals, telecommunications products shall provide
a gain adjustable up to a minimum of 20 dB. For incremental volume
control, at least one intermediate step of 12 dB of gain shall be
provided. |
Not Applicable |
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| 1194.23(g)
If the telecommunications product allows a user to adjust the receive
volume, a function shall be provided to automatically reset the volume
to the default level after every use. |
Not Applicable |
|
| 1194.23(h)
Where a telecommunications product delivers output by an audio transducer
which is normally held up to the ear, a means for effective magnetic
wireless coupling to hearing technologies shall be provided. |
Not Applicable |
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| 1194.23(i)
Interference to hearing technologies (including hearing aids, cochlear
implants, and assistive listening devices) shall be reduced to the
lowest possible level that allows a user of hearing technologies to
utilize the telecommunications product. |
Not Applicable |
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| 1194.23(j)
Products that transmit or conduct information or communication, shall
pass through cross-manufacturer, non-proprietary, industry-standard
codes, translation protocols, formats or other information necessary
to provide the information or communication in a usable format. Technologies
which use encoding, signal compression, format transformation, or
similar techniques shall not remove information needed for access
or shall restore it upon delivery. |
Not Applicable |
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| 1194.23(k)(1)
For products which have mechanically operated controls or keys, controls
and keys shall be tactilely discernible without activating the controls
or keys. |
Not Applicable |
|
| 1194.23(k)(2)
For products which have mechanically operated controls or keys, controls
do not require tight grasping, pinching or twisting of the wrist to
operate. |
Not Applicable |
|
| 1194.23(k)(3)
If key repeat is supported, the delay before repeat shall be adjustable
to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds
per character. |
Not Applicable |
|
| 1194.23(k)(4)
The status of all locking or toggle controls or keys shall be visually
discernible, and discernible either through touch or sound. |
Not Applicable |
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Section 1194.24 Video and
Multi-media Products
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation,
scope of support provided) |
| 1194.24(a)
All analog television displays 13 inches and larger, and computer
equipment that includes analog television receiver or display circuitry,
shall be equipped with caption decoder circuitry which appropriately
receives, decodes, and displays closed captions from broadcast, cable,
videotape, and DVD signals. As soon as practicable, but not later
than July 1, 2002, widescreen digital television (DTV) displays measuring
at least 7.8 inches vertically, DTV sets with conventional displays
measuring at least 13 inches vertically, and stand-alone DTV tuners,
whether or not they are marketed with display screens, and computer
equipment that includes DTV receiver or display circuitry, shall be
equipped with caption decoder circuitry which appropriately receives,
decodes, and displays closed captions from broadcast, cable, videotape,
and DVD signals. |
Not Applicable |
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| 1194.24(b)
Television tuners, including tuner cards for use in computers, shall
be equipped with secondary audio program playback circuitry. |
Not Applicable |
|
| 1194.24(c)
All training and informational video and multimedia productions which
support the agency's mission, regardless of format, that contain speech
or other audio information necessary for the comprehension of the
content, shall be open or closed captioned. |
Not Applicable |
|
| 1194.24(d)
All training and informational video and multimedia productions which
support the agency's mission, regardless of format, that contain visual
information necessary for the comprehension of the content, shall
be audio described. |
Not Applicable |
|
| 1194.24(e)
Display or presentation of alternate text presentation or audio descriptions
shall be user-selectable unless permanent. |
Not Applicable |
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Section 1194.25 Self-Contained,
Closed Products
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation,
scope of support provided) |
| 1194.25(a)
Self contained products shall be usable by people with disabilities
without requiring an end-user to attach assistive technology to the
product. Personal headsets for private listening are not assistive
technology. |
Not Applicable |
|
| 1194.25(b)
When a timed response is required, the user shall be alerted and given
sufficient time to indicate more time is required. |
Not Applicable |
|
| 1194.25(c)
Where a product utilizes touchscreens or contact-sensitive controls,
an input method shall be provided that complies with Section 1194.23
(k) (1) through (4). |
Not Applicable |
|
| 1194.25(d)
When biometric forms of user identification or control are used, an
alternative form of identification or activation, which does not require
the user to possess particular biological characteristics, shall also
be provided. |
Not Applicable |
|
| 1194.25(e)
When products provide auditory output, the audio signal shall be provided
at a standard signal level through an industry standard connector
that will allow for private listening. The product must provide the
ability to interrupt, pause, and restart the audio at anytime. |
Not Applicable |
|
| 1194.25(f)
When products deliver voice output in a public area, incremental volume
control shall be provided with output amplification up to a level
of at least 65 dB. Where the ambient noise level of the environment
is above 45 dB, a volume gain of at least 20 dB above the ambient
level shall be user selectable. A function shall be provided to automatically
reset the volume to the default level after every use. |
Not Applicable |
|
| 1194.25(g)
Color coding shall not be used as the only means of conveying information,
indicating an action, prompting a response, or distinguishing a visual
element. |
Not Applicable |
|
| 1194.25(h)
When a product permits a user to adjust color and contrast settings,
a range of color selections capable of producing a variety of contrast
levels shall be provided. |
Not Applicable |
|
| 1194.25(i)
Products shall be designed to avoid causing the screen to flicker
with a frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
|
| 1194.25(j)(1)
The position of any operable control shall be determined with respect
to a vertical plane, which is 48 inches in length, centered on the
operable control, and at the maximum protrusion of the product within
the 48 inch length on products which are freestanding, non-portable,
and intended to be used in one location and which have operable controls. |
Not Applicable |
|
| 1194.25(j)(2)
Where any operable control is 10 inches or less behind the reference
plane, the height shall be 54 inches maximum and 15 inches minimum
above the floor. |
Not Applicable |
|
| 1194.25(j)(3)
Where any operable control is more than 10 inches and not more than
24 inches behind the reference plane, the height shall be 46 inches
maximum and 15 inches minimum above the floor. |
Not Applicable |
|
| 1194.25(j)(4)
Operable controls shall not be more than 24 inches behind the reference
plane. |
Not Applicable |
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Section 1194.26 Desktop
and Portable Computers
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation,
scope of support provided) |
| 1194.26(a)
All mechanically operated controls and keys shall comply with Section
1194.23 (k) (1) through (4). |
Not Applicable |
|
| 1194.26(b)
If a product utilizes touchscreens or touch-operated controls, an
input method shall be provided that complies with Section 1194.23
(k) (1) through (4). |
Not Applicable |
|
| 1194.26(c)
When biometric forms of user identification or control are used, an
alternative form of identification or activation, which does not require
the user to possess particular biological characteristics, shall also
be provided. |
Not Applicable |
|
| 1194.26(d)
Where provided, at least one of each type of expansion slots, ports
and connectors shall comply with publicly available industry standards. |
Not Applicable |
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Section 1194.31 Functional
Performance Criteria
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation,
scope of support provided) |
| 1194.31(a)
At least one mode of operation and information retrieval that does
not require user vision shall be provided, or support for assistive
technology used by people who are blind or visually impaired shall
be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(b)
At least one mode of operation and information retrieval that does
not require visual acuity greater than 20/70 shall be provided in
audio and enlarged print output working together or independently,
or support for assistive technology used by people who are visually
impaired shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(c)
At least one mode of operation and information retrieval that does
not require user hearing shall be provided, or support for assistive
technology used by people who are deaf or hard of hearing shall be
provided |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(d) Where audio information
is important for the use of a product, at least one mode of operation
and information retrieval shall be provided in an enhanced auditory
fashion, or support for assistive hearing devices shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(e)
At least one mode of operation and information retrieval that does
not require user speech shall be provided, or support for assistive
technology used by people with disabilities shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(f)
At least one mode of operation and information retrieval that does
not require fine motor control or simultaneous actions and that is
operable with limited reach and strength shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
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Section 1194.41 Information,
Documentation and Support
|
Criteria |
Supporting Features |
Remarks (e.g., definition, equivalent facilitation, scope of support provided) |
| 1194.41(a)
Product support documentation provided to end-users shall be made
available in alternate formats upon request, at no additional charge |
Support documentation for this product is available in accessible electronic format upon request. |
|
| 1194.41(b)
End-users shall have access to a description of the accessibility
and compatibility features of products in alternate formats or alternate
methods upon request, at no additional charge. |
Information about accessibility features of Oracle products is available in HTML format at www.oracle.com/accessibility. |
|
| 1194.41(c)
Support services for products shall accommodate the communication
needs of end-users with disabilities. |
Oracle Support's portfolio of service offerings provide two basic customer interfaces: the Internet, using MetaLink, or the phone. While Oracle customers have access to electronic support via MetaLink and in the near future iSupport, customers always have the option of calling. TTY access is available using 1-800-446-2398 for technical and non-technical questions. |
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Dependent Products
This product interacts with or is built
with the other Oracle products listed in this section. Click below to
view information about the accessibility of these dependent products.
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