Oracle Product Accessibility Status
Name of product: Self-Service Tutor for Applications
Minimum Version: Tutor Author 11.5.5 patch number 1879333
Tutor Publisher 11.5.5 patch number 1879337
For more information regarding the accessibility status of this product or other Oracle products,
please contact: accessible_ww@oracle.com |
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| Software Applications
and Operating Systems -- Section 1194.21 Details |
Product has been coded to meet these standards subject to the remarks in the Details below. |
|
| Web-based intranet
information and applications -- Section 1194.22 Details |
Product has been coded to meet these standards subject to the remarks in the Details below. |
|
| Telecommunication
Products -- Section 1194.23 Details |
Not Applicable |
|
| Video and Multi-media
Products -- Section 1194.24 Details |
Not Applicable |
|
| Self-Contained,
Closed Products -- Section 1194.25 Details |
Not Applicable |
|
| Desktop and Portable
Computers -- Section 1194.26 Details |
Not Applicable |
|
| Functional Performance
Criteria -- Section 1194.31 Details |
Product has been coded to meet these standards subject to the remarks in the Details below. |
|
| Information, Documentation
and Support -- Section 1194.41 Details |
Support for these standards is provided as described in the remarks in the Details below. |
|
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Section 1194.21 Software Applications and Operating
Systems - Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.21(a) When software
is designed to run on a system that has a keyboard, product functions
shall be executable from a keyboard where the function itself or the
result of performing a function can be discerned textually. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(b) Applications
shall not disrupt or disable activated features of other products
that are identified as accessibility features, where those features
are developed and documented according to industry standards. Applications
also shall not disrupt or disable activated features of any operating
system that are identified as accessibility features where the application
programming interface for those accessibility features has been documented
by the manufacturer of the operating system and is available to the
product developer. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(c) A well-defined
on-screen indication of the current focus shall be provided that moves
among interactive interface elements as the input focus changes. The
focus shall be programmatically exposed so that assistive technology
can track focus and focus changes. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(d) Sufficient
information about a user interface element including the identity,
operation and state of the element shall be available to assistive
technology. When an image represents a program element, the information
conveyed by the image must also be available in text. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(e) When bitmap
images are used to identify controls, status indicators, or other
programmatic elements, the meaning assigned to those images shall
be consistent throughout an application's performance. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(f) Textual information
shall be provided through operating system functions for displaying
text. The minimum information that shall be made available is text
content, text input caret location, and text attributes. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(g) Applications
shall not override user selected contrast and color selections and
other individual display attributes. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(h) When animation
is displayed, the information shall be displayable in at least one
non-animated presentation mode at the option of the user. |
Not Applicable |
|
| 1194.21(i) Color coding
shall not be used as the only means of conveying information, indicating
an action, prompting a response, or distinguishing a visual element. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(j) When a product
permits a user to adjust color and contrast settings, a variety of
color selections capable of producing a range of contrast levels shall
be provided. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(k) Software
shall not use flashing or blinking text, objects, or other elements
having a flash or blink frequency greater than 2 Hz and lower than
55 Hz. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.21(l) When electronic
forms are used, the form shall allow people using assistive technology
to access the information, field elements, and functionality required
for completion and submission of the form, including all directions
and cues. |
Product has been coded to meet this standard subject to the remarks on the right. |
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Section 1194.22 Web-based Internet Information
and Applications - Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.22(a) A text equivalent
for every non-text element shall be provided (e.g., via "alt",
"longdesc", or in element content). |
Product has been coded to meet this standard subject to the remarks on the right. |
When using tables in Tutor documents, each table must have a Table Heading (using the Table Heading style) and all remaining rows must be formatted as Table style. This ensures that when the document is convert to HTML the HTML tags will contain the correct information in order to support 508.
In addition, when graphics are inserted into Tutor documents, the user should select the picture, then select Format Picture > Web > Alternative Text. Any text entered into this field will be inserted into the HTML document as the alternative text for that graphic, thus supporting 508. |
| 1194.22(b) Equivalent
alternatives for any multimedia presentation shall be synchronized
with the presentation. |
Not Applicable |
|
| 1194.22(c) Web pages
shall be designed so that all information conveyed with color is also
available without color, for example from context or markup. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(d) Documents
shall be organized so they are readable without requiring an associated
style sheet. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(e) Redundant
text links shall be provided for each active region of a server-side
image map. |
Not Applicable |
|
| 1194.22(f) Client-side
image maps shall be provided instead of server-side image maps except
where the regions cannot be defined with an available geometric shape. |
Not Applicable |
|
| 1194.22(g) Row and column
headers shall be identified for data tables. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(h) Markup shall
be used to associate data cells and header cells for data tables that
have two or more logical levels of row or column headers. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(i) Frames shall
be titled with text that facilitates frame identification and navigation. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(j) Pages shall
be designed to avoid causing the screen to flicker with a frequency
greater than 2 Hz and lower than 55 Hz. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(k) A text-only
page, with equivalent information or functionality, shall be provided
to make a web site comply with the provisions of this part, when compliance
cannot be accomplished in any other way. The content of the text-only
page shall be updated whenever the primary page changes. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(l) When pages
utilize scripting languages to display content, or to create interface
elements, the information provided by the script shall be identified
with functional text that can be read by assistive technology. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(m) When a web
page requires that an applet, plug-in or other application be present
on the client system to interpret page content, the page must provide
a link to a plug-in or applet that complies with Section 1194.21 (a)
through (l). |
Not Applicable |
|
| 1194.22(n) When electronic
forms are designed to be completed on-line, the form shall allow people
using assistive technology to access the information, field elements,
and functionality required for completion and submission of the form,
including all directions and cues. |
Not Applicable |
|
| 1194.22(o) A method
shall be provided that permits users to skip repetitive navigation
links. |
Product has been coded to meet this standard subject to the remarks on the right. |
|
| 1194.22(p) When a timed
response is required, the user shall be alerted and given sufficient
time to indicate more time is required. |
Product has been coded to meet this standard subject to the remarks on the right. |
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Section 1194.23 Telecommunications Products - Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.23(a) Telecommunications
products or systems which provide a function allowing voice communication
and which do not themselves provide a TTY functionality shall provide
a standard non-acoustic connection point for TTYs. Microphones shall
be capable of being turned on and off to allow the user to intermix
speech with TTY use. |
Not Applicable |
|
| 1194.23(b) Telecommunications
products which include voice communication functionality shall support
all commonly used cross-manufacturer non-proprietary standard TTY
signal protocols. |
Not Applicable |
|
| 1194.23(c) Voice mail,
auto-attendant, and interactive voice response telecommunications
systems shall be usable by TTY users with their TTYs. |
Not Applicable |
|
| 1194.23(d) Voice mail,
messaging, auto-attendant, and interactive voice response telecommunications
systems that require a response from a user within a time interval,
shall give an alert when the time interval is about to run out, and
shall provide sufficient time for the user to indicate more time is
required. |
Not Applicable |
|
| 1194.23(e) Where provided,
caller identification and similar telecommunications functions shall
also be available for users of TTYs, and for users who cannot see
displays. |
Not Applicable |
|
| 1194.23(f) For transmitted
voice signals, telecommunications products shall provide a gain adjustable
up to a minimum of 20 dB. For incremental volume control, at least
one intermediate step of 12 dB of gain shall be provided. |
Not Applicable |
|
| 1194.23(g) If the telecommunications
product allows a user to adjust the receive volume, a function shall
be provided to automatically reset the volume to the default level
after every use. |
Not Applicable |
|
| 1194.23(h) Where a telecommunications
product delivers output by an audio transducer which is normally held
up to the ear, a means for effective magnetic wireless coupling to
hearing technologies shall be provided. |
Not Applicable |
|
| 1194.23(i) Interference
to hearing technologies (including hearing aids, cochlear implants,
and assistive listening devices) shall be reduced to the lowest possible
level that allows a user of hearing technologies to utilize the telecommunications
product. |
Not Applicable |
|
| 1194.23(j) Products
that transmit or conduct information or communication, shall pass
through cross-manufacturer, non-proprietary, industry-standard codes,
translation protocols, formats or other information necessary to provide
the information or communication in a usable format. Technologies
which use encoding, signal compression, format transformation, or
similar techniques shall not remove information needed for access
or shall restore it upon delivery. |
Not Applicable |
|
| 1194.23(k)(1) For products
which have mechanically operated controls or keys, controls and keys
shall be tactilely discernible without activating the controls or
keys. |
Not Applicable |
|
| 1194.23(k)(2) For products
which have mechanically operated controls or keys, controls do not
require tight grasping, pinching or twisting of the wrist to operate. |
Not Applicable |
|
| 1194.23(k)(3) If key
repeat is supported, the delay before repeat shall be adjustable to
at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds
per character. |
Not Applicable |
|
| 1194.23(k)(4) The status
of all locking or toggle controls or keys shall be visually discernible,
and discernible either through touch or sound. |
Not Applicable |
|
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Section 1194.24 Video and Multi-media Products
- Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.24(a) All analog
television displays 13 inches and larger, and computer equipment that
includes analog television receiver or display circuitry, shall be
equipped with caption decoder circuitry which appropriately receives,
decodes, and displays closed captions from broadcast, cable, videotape,
and DVD signals. As soon as practicable, but not later than July 1,
2002, widescreen digital television (DTV) displays measuring at least
7.8 inches vertically, DTV sets with conventional displays measuring
at least 13 inches vertically, and stand-alone DTV tuners, whether
or not they are marketed with display screens, and computer equipment
that includes DTV receiver or display circuitry, shall be equipped
with caption decoder circuitry which appropriately receives, decodes,
and displays closed captions from broadcast, cable, videotape, and
DVD signals. |
Not Applicable |
|
| 1194.24(b) Television
tuners, including tuner cards for use in computers, shall be equipped
with secondary audio program playback circuitry. |
Not Applicable |
|
| 1194.24(c) All training
and informational video and multimedia productions which support the
agency's mission, regardless of format, that contain speech or other
audio information necessary for the comprehension of the content,
shall be open or closed captioned. |
Not Applicable |
|
| 1194.24(d) All training
and informational video and multimedia productions which support the
agency's mission, regardless of format, that contain visual information
necessary for the comprehension of the content, shall be audio described. |
Not Applicable |
|
| 1194.24(e) Display or
presentation of alternate text presentation or audio descriptions
shall be user-selectable unless permanent. |
Not Applicable |
|
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Section 1194.25 Self-Contained, Closed Products
- Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.25(a) Self contained
products shall be usable by people with disabilities without requiring
an end-user to attach assistive technology to the product. Personal
headsets for private listening are not assistive technology. |
Not Applicable |
|
| 1194.25(b) When a timed
response is required, the user shall be alerted and given sufficient
time to indicate more time is required. |
Not Applicable |
|
| 1194.25(c) Where a product
utilizes touchscreens or contact-sensitive controls, an input method
shall be provided that complies with Section 1194.23 (k) (1) through
(4). |
Not Applicable |
|
| 1194.25(d) When biometric
forms of user identification or control are used, an alternative form
of identification or activation, which does not require the user to
possess particular biological characteristics, shall also be provided. |
Not Applicable |
|
| 1194.25(e) When products
provide auditory output, the audio signal shall be provided at a standard
signal level through an industry standard connector that will allow
for private listening. The product must provide the ability to interrupt,
pause, and restart the audio at anytime. |
Not Applicable |
|
| 1194.25(f) When products
deliver voice output in a public area, incremental volume control
shall be provided with output amplification up to a level of at least
65 dB. Where the ambient noise level of the environment is above 45
dB, a volume gain of at least 20 dB above the ambient level shall
be user selectable. A function shall be provided to automatically
reset the volume to the default level after every use. |
Not Applicable |
|
| 1194.25(g) Color coding
shall not be used as the only means of conveying information, indicating
an action, prompting a response, or distinguishing a visual element. |
Not Applicable |
|
| 1194.25(h) When a product
permits a user to adjust color and contrast settings, a range of color
selections capable of producing a variety of contrast levels shall
be provided. |
Not Applicable |
|
| 1194.25(i) Products
shall be designed to avoid causing the screen to flicker with a frequency
greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
|
| 1194.25(j)(1) The position
of any operable control shall be determined with respect to a vertical
plane, which is 48 inches in length, centered on the operable control,
and at the maximum protrusion of the product within the 48 inch length
on products which are freestanding, non-portable, and intended to
be used in one location and which have operable controls. |
Not Applicable |
|
| 1194.25(j)(2) Where
any operable control is 10 inches or less behind the reference plane,
the height shall be 54 inches maximum and 15 inches minimum above
the floor. |
Not Applicable |
|
| 1194.25(j)(3) Where
any operable control is more than 10 inches and not more than 24 inches
behind the reference plane, the height shall be 46 inches maximum
and 15 inches minimum above the floor. |
Not Applicable |
|
| 1194.25(j)(4) Operable
controls shall not be more than 24 inches behind the reference plane. |
Not Applicable |
|
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Section 1194.26 Desktop and Portable Computers
- Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.26(a) All mechanically
operated controls and keys shall comply with Section 1194.23 (k) (1)
through (4). |
Not Applicable |
|
| 1194.26(b) If a product
utilizes touchscreens or touch-operated controls, an input method
shall be provided that complies with Section 1194.23 (k) (1) through
(4). |
Not Applicable |
|
| 1194.26(c) When biometric
forms of user identification or control are used, an alternative form
of identification or activation, which does not require the user to
possess particular biological characteristics, shall also be provided. |
Not Applicable |
|
| 1194.26(d) Where provided,
at least one of each type of expansion slots, ports and connectors
shall comply with publicly available industry standards. |
Not Applicable |
|
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Section 1194.31 Functional Performance Criteria
- Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.31(a) At least
one mode of operation and information retrieval that does not require
user vision shall be provided, or support for assistive technology
used by people who are blind or visually impaired shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(b) At least
one mode of operation and information retrieval that does not require
visual acuity greater than 20/70 shall be provided in audio and enlarged
print output working together or independently, or support for assistive
technology used by people who are visually impaired shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(c) At least
one mode of operation and information retrieval that does not require
user hearing shall be provided, or support for assistive technology
used by people who are deaf or hard of hearing shall be provided |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(d) Where audio
information is important for the use of a product, at least one mode of operation
and information retrieval shall be provided in an enhanced auditory fashion, or
support for assistive hearing devices shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(e) At least
one mode of operation and information retrieval that does not require
user speech shall be provided, or support for assistive technology
used by people with disabilities shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
| 1194.31(f) At least
one mode of operation and information retrieval that does not require
fine motor control or simultaneous actions and that is operable with
limited reach and strength shall be provided. |
Yes |
Subject to the information provided in this document, this product has been coded to meet the applicable technical provisions of the 508 standards. |
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Section 1194.41 Information, Documentation and
Support - Detail
|
Name of product: Self-Service Tutor for Applications
|
Last Updated: 13-DEC-02
|
| Criteria |
Supporting Features |
| 1194.41(a) Product support
documentation provided to end-users shall be made available in alternate
formats upon request, at no additional charge |
|
Support documentation for this product is provided through Windows online help which is the same as the PDF version of the user manual. In addition, HTML versions of the user manuals are installed to the user's local drive along with the PDF versions of the user manuals. |
| 1194.41(b) End-users
shall have access to a description of the accessibility and compatibility
features of products in alternate formats or alternate methods upon
request, at no additional charge. |
Information about accessibility features of Oracle products is available in HTML format at /accessibility. |
The user manuals and online help have a description of accessibility features. |
| 1194.41(c) Support services
for products shall accommodate the communication needs of end-users
with disabilities. |
Oracle Support's portfolio of service offerings provide two basic customer interfaces: the Internet, using MetaLink, or the phone. While Oracle customers have access to electronic support via MetaLink and in the near future iSupport, customers always have the option of calling. TTY access is available using 1-800-446-2398 for technical questions and 1-800-446-2330 for non-technical questions. |
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