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Contact Center Anywhere Resource Library

	DATA SHEETS
	Oracle Contact Center Anywhere Overview (PDF) Oracle Contact Center Anywhere: Interaction Manager (PDF) Oracle Contact Center Anywhere: Routing and Queuing (PDF) Oracle Contact Center Anywhere: Outbound Dialing (PDF) Oracle Contact Center Anywhere: Advanced Supervisory Features (PDF) Oracle Contact Center Anywhere: Quality Monitoring & Reporting (PDF) CCA Multitenancy (PDF) Integration with Siebel CRM (PDF)

	DEMOS
	Contact Center Solutions in Action

	INTERNET SEMINARS
	Frost & Sullivan Webcast: Register to view "Breaking the Mold with Hosted Contact Centers" - Learn how hosted solutions deliver value to both SMBs and large enterprises CallCenter Magazine Webcast: Register to view "Think Outside the Call Center Cubicle" - Learn how to maintain quality standards as agents move outside the walls of the traditional call center