Oracle, The World's Largest Enterprise Software Company
  |  WorldwideChange Country, Oracle Worldwide Web SitesSitefinder
Secure Search
PRODUCTS AND SERVICES INDUSTRIES SUPPORT PARTNERS COMMUNITIES ABOUT

Siebel Contact Center and Service Analytics

Oracle's Siebel Contact Center and Service Analytics provides organizations with a comprehensive, up-to-date overview of customer service effectiveness. By spanning real-time and historical data and providing prebuilt and ad hoc analytic reports, the application delivers complete business insight and improves overall customer satisfaction.

FEATURES

  • Interactive Dashboard—analyze service metrics from a single consolidated dashboard
  • Self-Service Access—deliver personally tailored reports to every team member
  • Data Warehousing—take advantage of an out-of-the-box warehousing solution
  • Intelligent Reporting—save time and gain insight with prebuilt and ad hoc reports
 E-mail this page  Printer View
Oracle Is The Information Company About Oracle | Oracle RSS Feeds | Subscribe | Careers | Contact Us | Site Maps | Legal Notices | Terms of Use | Privacy