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Siebel CRM Technology

WHY ORACLE

ORACLE IS #1 IN CRM TECHNOLOGY

Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for:

  • Development
  • Deployment
  • Diagnostic
  • Integration
  • Productivity
  • Mobile services
  • Only Oracle invests considerable resources to deliver industry-leading CRM technology
  • Oracle improves IT operations with the ability to configure CRM business rules once and deploy everywhere
  • Oracle improves user adoption by extending CRM to commonly-used Microsoft Outlook applications
  • Oracle delivers mobile applications tailored to meet the requirements of a broad range of industries

DISCOVER HOW SIEBEL CRM TECHNOLOGY CAN HELP YOU

ONLY ORACLE OFFERS SIGNIFICANT BENEFITS
Leverage Gain Accomplish
Application Deployment Manager Substantial improvements in the cost and accuracy of deployments
  • Lower cost of managing deployments and reduce errors
Application Response Measurement Framework to monitor performance metrics
  • Collect and analyze performance data
Business Rules Ability to adapt quickly to business changes
  • Reduce maintenance and configuration costs
  • Simulation features test business rules before deployment
Siebel Handheld, Siebel Wireless, Siebel Remote and Mobile Web Client Extend complete CRM functionality to field workers
  • Competitive advantage in both cost and levels of customer service
  • Provide immediate access to critical information anytime, anywhere
Siebel Server Sync Seamless integration between Microsoft Exchange Server and Siebel Database that doesn't require user intervention
  • Enable employees to work seamlessly between desktop productivity applications and CRM applications
  • Make more informed decisions with a complete view of all customer communications
Task Based UI Leads user to perform process-centric work
  • Reduces navigational complexity, automatically executing design logic
Test Automation Test automation interfaces that optimize the testing platform
  • Dramatically reduce the cost of both functional and load or performance testing
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