Oracle Self-Service: Siebel E-Commerce, Siebel E-Support and Oracle E-Billing Resource Library

	BRIEFS BROCHURES DATA SHEETS DEMOS PODCASTS WHITE PAPERS

	BRIEFS
	Siebel Retail 8.1.1 (PDF) Siebel Public Sector 8.1.1 (PDF) Siebel Communications 8.1.1 (PDF) Oracle Self-Insurance Solution (PDF)

	BROCHURES
	Oracle Self-Service E-Billing: Streamline Operations and Transform Customer Relationships (PDF) Siebel Customer Relationship Management (PDF) Oracle Puts the On in Online (PDF)

	DATA SHEETS
	Siebel E-Commerce 8.1.1 (PDF) Siebel E-Support 8.1.1 (PDF) Communications Billing Analytics 5.1.1 (PDF) Customer Self-Service Solutions for Automotive Finance (PDF) Customer Self-Service Solutions for Businesses in Communications (PDF) Customer Self-Service Solutions for Consumers in Communications (PDF) Customer Self-Service Solutions for Credit Cards (PDF) Customer Self-Service Solutions for Health Care Providers (PDF) Customer Self-Service Solutions for Manufacturing and Distribution (PDF) Customer Self-Service Solutions for Transportation (PDF) Customer Self-Service Solutions for Utilities (PDF) eBilling Manager 5.1.1 (PDF) Self-Service for Capital Markets (PDF) Self-Service for Banking (PDF) Self-Service for Cards (PDF) Siebel eStatement Manager (PDF) Oracle Self-Insurance (PDF)

	DEMOS
	Siebel CRM Customer Self-Service Solutions 8.1.1 (4 min.) Oracle Self-Service E-Billing Demo (2 min.)

	PODCASTS
	Siebel CRM 8.1.1 Solutions (MP3, 11 min.)

	WHITE PAPERS
	Maximizing CRM effectiveness during lean times (PDF) What is your recession sales strategy? (PDF) Taking CRM Integration to the next level (PDF) Self-Service Meets 2.0: Serving the 21st Century Customer (PDF) Powering the Customer-Centric Airline with Loyalty Management (PDF) Realizing the True Value of Online Self Service and eBilling (PDF)