Siebel Resource Library

	SIEBEL PRODUCT RESOURCES INTERNET SEMINARS WHITE PAPERS

	SIEBEL BENCHMARK REPORTS

The Siebel resource library provides access to a variety of detailed product information resources, including white papers, brochures, and data sheets.

	SIEBEL PRODUCT RESOURCES
	Call Center Oracle CRM On Demand Customer Data Integration Enterprise Marketing Sales Applications Self-Service and eBilling

	INTERNET SEMINARS
	Register to view Breaking the Mold with Hosted Contact Centers Register to view Eliminate Call Center Complexity with Oracle's Preintegrated Hosted Call Center Solution Register to view Which CRM Deployment Is Right for Your Organization? Register to view The Checklist for Performing a Successful Siebel Upgrade Register to view Using the Customer Experience Blueprint to Achieve Outstanding Customer-Driven Business Results Register to view Driving Sales Success with Hosted Solutions Register to view How to Deliver World-Class Customer Service While Lowering Costs Register to view Learn Successful Strategies for Business Intelligence Across the Enterprise

	WHITE PAPERS
	Siebel CRM Mobile for BlackBerry Using BlackBerry Mobile Data System (PDF) IDC White Paper: Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices (PDF) Applied Change Management: Key Ingredient for CRM Success (PDF) CRM Integration Across Marketing, Sales and Service (PDF) Customer Loyalty, the new competitive advantage (PDF) Designing Channel Systems that Maximize Customer Profitability (PDF) Measuring and Managing Customer Lifetime Value (PDF) Sales Analytics: Driving Greater Sales Effectiveness and Increased Results (PDF) Ten Critical Success Factors for CRM: Lessons learned from Successful Implementations (PDF)

	SIEBEL BENCHMARK REPORTS
	HP: 3,000 Users, 8,000 Users, 10,000 Users, 12,000 Users, 13,000 Users, 14,000 Users, 20,000 Users, 30,000 Users, 32,000 Users (PDF) IBM: 2,500 Users, 4,500 Users, 5,000 Users, 8,500 Users, 12,500 Users , 15,000 Users, 20,000 Users, 30,000 Users (PDF) Sun 8,000 Users, 10,000 Users, 12,500 Users (PDF) UNISYS 5,000 Users, 18,000 Users, 30,000 Users (PDF)