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Siebel eStatement Manager

Oracle's Siebel eStatement Manager enables organizations to deliver interactive and personalized online account statements to both individual consumers and business customers. With the application, organizations can cost-effectively present a variety of statements, including those for insurance, credit cards, bank accounts, brokerages, and commissions.

  • Searching a knowledge base
  • Initiating and managing service requests
  • Submitting emails through websites for general and specific questions
  • Modifying account information

FEATURES

  • Paperless Statements—save printing and postage costs with online-only statement options
  • Convenient Access—allow customers 24x7 access to their statements
  • Targeted Promotions—cross-sell services with offers tailored to individual statements
  • Online Service—eliminate costly phone calls by allowing electronic access to statement reprints and account information
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