Oracle Self-Service E-Billing

Oracle Self-Service E-Billing streamlines operations and deepens customer relationships. The application provides B2B and B2C customers with the ability to cost-effectively present interactive and personalized bills online with multiple payment options. Industry-leading hierarchy management tools and in-depth billing data analysis capabilities empower managers and individual employees to take pro-active measures by identifying and investigating cost and usage trends in real-time across multiple views of their organization.

Oracle Self-Service E-Billing is the most adopted E-Billing offering on the market. It evolves business and consumer billings from mere transactions to meaningful relationships. Consequently, organizations increase customer loyalty, improve profitability, and reduce their carbon footprint.

Oracle Self-Service E-Billing is now available as an on demand, Software-as-a-Service solution, making it easier than ever to meet your online billing requirements.

	FEATURES AND BENEFITS
	Backend Agnostic—Easy plug-in to any existing infrastructure with flexible API. Online Service—Eliminate costly phone calls by providing electronic access to statement reprints and account information. Empower customers to contact service representatives from within a bill. Paperless Accounts—Reduce carbon footprint, eliminate lockbox fees, exception processing, printing and mailing costs. Advanced Billing Capabilities—Enjoy split-billing utilizing personal and corporate address books for split-billing, dispute capture, and transaction annotation. Online Dispute Adjudication—Accelerate processing, speed up cash receipts and reduce cash float. Robust Analytics & Reporting—Contain costs with account & cost center based reporting; budget, spend and usage analysis. Conduct "what if" analysis with fast, real-time updates between business hierarchies and reports. Targeted Promotion—Increase revenue by cross-selling products and services. Updated user interface design—Increase adoption rates with easy-to-use out-of-the-box or easy-to-customize UI to meet the most demanding corporate identity look-and-feel and design.