What's New In E-Billing 6.0

Oracle's Self-Service E-Billing 6.0 release introduces another evolution in Oracle's industry-leading customer self-service applications. The new release improves upon Oracle's currently number-one adopted solution in the industry that supports more than 125 million users - and enables the highest return on investment.

With Oracle Self-Service E-Billing 6.0, we are introducing major enhancements enabling organizations to evolve B2B and B2C billings from mere transactions to meaningful relationships while increasing customer loyalty, improving profitability, and reducing their carbon footprint by providing electronic alternatives to paper bills.

As the next major self-service application release to streamline operations and deepen customer relationships, Self-Service E-Billing 6.0 offers:

• Integrated business-to-business online statement presentment and payment processing with industry-leading hierarchy management tools and in-depth billing data analysis capabilities in a single application.
• Out-of-the-box support for individual consumer, family-plan, and complex business-to-business statements handling any number of service types, from summaries to detailed transactions.
• Split-billing, utilizing personal and corporate address books, dispute capture, and transaction annotation
• Integrated Extract, Transform, and Load (ETL) processing utilizing Oracle Warehouse Builder and Oracle Workflow Manager to handle the import of periodic statement data from any type and any number of billing systems.
• Enhanced application internationalization and localization features, including native support for Unicode UTF-8 character sets from the database to the user interface.
• Updated user interface design that is easy-to-use out-of-the-box or easy-to-customize to meet the most demanding corporate identity look-and-feel and design.
• Upgraded application platform support to the latest version of BEA WebLogic Server, as well as Sun Solaris and Windows server operating systems.