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Oracle CRM On Demand Integration Pack for Oracle E-Business Suite streamlines the Opportunity-to-Quote process for increased sales effectiveness and customer satisfaction. By connecting Oracle CRM On Demand to Oracle E-Business Suite at the data, business process, and user interface levels, this integration ensures accurate and consistent customer, contact and product data across your front- and back-office applications.
Sales agents benefit from a single user interface experience with no need to manually toggle between applications to access critical customer information such as opportunities, quotes, orders, invoices and service requests. This 360-degree view provides sales agents with better customer insight, resulting in more effective and consistent customer interactions.
The Oracle CRM On Demand Integration Pack for Oracle E-Business Suite is part of Oracle Application Integration Architecture.
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