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Achieve Perfect Orders
The classic definition of the Perfect Order is one that is on-time, complete, accurate, and in perfect condition. Achieving this performance consistently is no small achievement. It requires an enormous amount of operational discipline.
However, your customers may not take note of your operational execution. After all, they expect to get what they ordered when they want it. To achieve a Perfect Order from your customer's point of view requires much more:
- Recognition in any channel—whether online, through a distributor, electronically, or your own call center customers expect a consistent experience and that all elements of their longstanding business relationship carry through
- Special Pricing—Again, through any channel, customers expect to get the right price...their price
- Accommodation of Unique Specifications—From special labeling, to custom packing, to demands for a minimum remaining shelf life, customers expect that you will consistently meet their requirements
- Perfect Installation—When a complete solution involves both physical goods and services, arrival of these elements must be perfectly aligned
With ever-changing market conditions, trends, and business innovation this list will continue to grow. What is required is the ability to respond agilely and cost effectively to these shifts.
Oracle E-Business Suite family of Order Fulfillment applications streamline and automate the entire sales order management process, from order promising and order capture to transportation and shipment. Oracle Order Fulfillment captures multi-channel demand, including EDI, XML, telesales and web storefronts. It provides the foundation for agility and business innovation—enabling your business to make logistics a source of competitive differentiation.
The Order Fulfillment Solution includes a full range of seamlessly integrated applications including Order Management, Advanced Pricing, Deal Management, Configurator, Warehouse Management, Mobile Supply Chain Applications, and Oracle Transportation Management.
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