PeopleSoft Enterprise CRM for Higher Education

Oracle's PeopleSoft CRM for Higher Education provides the tools and technology you need to manage all of the interactions you have with students, alumni, staff, and faculty. This solution helps institutions of higher learning to maximize budgets and develop successful high-value student relationships.

CRM for Higher Education is an industry solution in Oracle's PeopleSoft Enterprise product line.

Drive successful recruitment, retention, and fundraising strategies:

• Use in-depth profiles and segmentation tools to target the most qualified applicants, at-risk students, and potential contributors.
• Increase tuition and contribution revenues with personalized, relevant, ongoing interactions.
• Utilize institution-wide data for more tailored prospect, student, and alumni interactions with seamless integration into the student administration system.

Exceed constituent expectations with superior service levels:

• Provide convenient and consistent communications across all delivery channels, such as on-campus offices, contact centers, and student self-service.
• Deliver personalized, targeted services based on constituent profiles, needs, and preferences.
• Enhance service offerings with real-time insight into constituent satisfaction and service performance levels.

Manage cost of operations with limited budgets:

• Decrease costs by servicing students, faculty, staff, and alumni through the most cost-effective channels—email, web, chat, mail or phone.
• Streamline operations and improve staff productivity by automating end-to-end business processes.
• Achieve institutional goals by monitoring both financial and non-financial results with real-time, action-oriented performance measurements.