Siebel AppCasts

Oracle OpenWorld | Siebel 8.1.1 | Siebel 8.0 | General | Customer Relationship Management | CRM On Demand

Oracle OpenWorld

• Siebel CRM and Oracle CRM On Demand at Oracle OpenWorld 2009 (9 min.)
  September 22, 2009
  For Siebel CRM and Oracle CRM On Demand customers: Get a preview of the must see sessions, demos, customer presentations, and other highlights of Oracle OpenWorld 2009, October 11th-15th in San Francisco.

Siebel 8.1.1

• Why Customers should upgrade to the latest release of Oracle's Siebel CRM (10 min.)
  December 16, 2008
  Listen to George Jacob, Group Vice President, CRM discuss the advantages of upgrading to the latest release of Siebel CRM and how the cost of upgrading is actually just a fraction of what you think.
• Siebel 8.1.1 for Communication (10 min.)
  December 9, 2008
  The latest release of Siebel CRM 8.1.1 includes many new features and enhancements for the Communications industry. In this webcast, you'll hear from Brenda Harris, Principal Product Strategy Manager for Communications here at Oracle. She'll explain how Siebel Communications 8.1.1 will help your communications company provide the most differentiated and personalized customer experience proven to increase customer loyalty and profitability levels.
• Siebel CRM 8.1.1 Solutions (11 min.)
  October 28, 2008
  Listen to George Jacob, Group Vice President, CRM Applications, discuss the new release of Siebel CRM 8.1.1. By empowering end customers and creating a consistent, engaging service experience, businesses are leveraging Siebel CRM 8.1.1 to garner high customer loyalty levels and improve business profitability in this tough economic environment. Tune in today!

Siebel 8.0

• Empower Siebel 8.0 users with new simple-to-use rules engines (7 min.)
  September 4, 2008
  Listen to Rick Watts, an experienced Siebel and Haley Authority developer and Sr. Configuration Specialist from Oracle Advanced Customer Services discuss best practices for utilizing the Haley rules engine in a Siebel implementation project.
• Applications Unlimited and Siebel 8.0 (10 min.)
  February 5, 2008
  Scott Nash,Vice President, Product management updates listeners on the success of the Siebel 8.0 release, the customer momentum, how Oracle continues to invest in the Siebel product line and what's new for Siebel and CRM.
• What are Social CRM Applications? (12 min.)
  January 17, 2008
  Listen to Anthony Lye, Senior Vice President of CRM, discuss how Oracle's Social CRM Applications combine powerful enterprise applications and the latest in social networking with Web 2.0 technology to dramatically improve end user productivity.

General

• Siebel CRM and Oracle CRM On Demand at Oracle OpenWorld 2009 (9 min.)
  September 22, 2009
  For Siebel CRM and Oracle CRM On Demand customers: Get a preview of the must see sessions, demos, customer presentations, and other highlights of Oracle OpenWorld 2009, October 11th-15th in San Francisco.
• Siebel Applications at Oracle OpenWorld 2008 (12 min.)
  September 9, 2008
  For Siebel customers: Get a preview of the must see sessions, demos, customer presentations and other highlights of OpenWorld 2008, September 21st - 25th in San Francisco. Register at: http://www.oracle.com/openworld/2008/index.html
• Sustainability Reporting, Planning, and Management (8 min.)
  September 3, 2008
  Sustainability Reporting, also referred to as the Triple Bottom Line, is the reporting of environmental, social and economic metrics to external and internal stakeholders. Tune into this conversation with John O'Rourke, Senior Director, Product Marketing for Oracle Enterprise Performance Management Solutions to learn what is driving the need for this reporting, how companies are responding and the solutions that Oracle offers to help alleviate the complexity, provide an audit trail and a repeatable reporting process.
• Oracle Applications Empower the Green Enterprise (10 min.)
  September 2, 2008
  Eco-Efficiency, Eco-Innovation, Eco-Transparency—what does it all mean? Learn about the growing interest and need for green, sustainability solutions and how Oracle can help you gain an Eco-Advantage in this conversation with Rich Kroes, Director Oracle Product Strategy.
• Turkcell achieves unified customer visibility with SOA Suite and Siebel CRM (12 min.)
  August 14, 2008
  Listen to Omur Koken, Senior Specialist from Turkey's leading GSM operator and Harish Gaur, Group Product Manager, Oracle Fusion Middleware discuss how they have successfully used Oracle products to get a single view of their customer.
• All about the Fusion Middleware Best Practice Centers for Applications (12 min.)
  July 8, 2008
  Nishit Rao, Group Product Manager and Markus Zirn, Senior Director, Oracle Fusion Middleware discuss Oracle's Fusion Middlware Best Practice Centers for E-Business Suite, Peoplesoft and Siebel, and how Application Developers can use the how-to guides, blogs and webcasts to learn FMW components and create SOA solutions with their favorite applications.
• Getting the Most From Apps Unlimited - Productive Day One with Oracle UPK and Tutor! (9 min.)
  June 26, 2008
  Stuart Dunsmore, Sr. Director of UPK and Tutor Development tells listeners how UPK and Tutor are not just as end-user training tools, but are critical change enablers for any customer who invests in any of the acquired product lines under Oracle Apps Unlimited.
• Executive Update: Oracle's Strategy for Industries (13 min.)
  May 27, 2008
  Sonny Singh, Senior Vice President of Oracle's Industries Business Unit, discusses Oracle's extensive footprint for industries and the details around Oracle's industry business strategy which focuses on providing a complete, open and integrated solution.
• Incorporating Software as a Service (SAAS) into your CRM Landscape (15 min.)
  March 11, 2008
  Oracle's Software as a Service (SAAS) Model: Listen to Anthony Lye, Senior Vice President, Oracle CRM, talk about how customers can benefit by incorporating Oracle's leading Enterprise Grade SAAS architecture to support their CRM footprint.

Customer Relationship Management

• Oracle's Web 2.0 Strategy for CRM (15 min.)
  June 17, 2008
  Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.
• Trends in Today's CRM Marketplace (4 min.)
  April 03, 2008
  Christine Viera, Vice President, Product management discusses the trends in the CRM Marketplace today and how Oracle is using its PeopleSoft and Siebel acquisitions to build a better product.

CRM On Demand

• Oracle CRM On Demand Release 16 (11 min.)
  March 31, 2009
  Sandi Main Director, Oracle CRM On Demand Product Management provides an update on the features of this exciting new release. Learn how you can leverage Oracle CRM On Demand Release 16 to increase productivity and maximize your business needs.