Oracle Retail Back Office

Oracle Retail Back Office offers a flexible and efficient way to manage critical store operations, while improving customer service and enhancing profits. Store management and reporting functionality are accessible from various devices throughout the store, from front registers to back-office PCs. Real-time access to accurate information across stores, coupled with the ability to analyze in-store data, enables managers to react quickly to business needs and trends and to more effectively meet customer demands.

The key capabilities of Oracle Retail Back Office enable managers to perform critical store operations, reporting and analysis from anywhere. This flexibility is crucial because it allows managers to spend more time on the floor selling, coaching, and supervising.

• Operational efficiency is improved by managing the register, till, safe and store from opening to closing.
• Personnel management is enhanced with basic employee time-management functions, including time clock capabilities.
• Real-time operational information is delivered from registers, PCs, and portable devices throughout the store, so managers can take care of business from anywhere, including the point of sale.
• The reporting system is easy-to-use, so managers can deliver excellent customer service and achieve execution consistency.
• Comprehensive standard reports and ad-hoc reporting capabilities with multiple viewing and output options make it easy to access real-time operational intelligence.
• Maintaining enterprise- and store-specific item, price, and promotion files allows managers to react to business needs and trends quickly.