Oracle Retail Central Office

Oracle Retail Central Office provides retailers with the timely, complete, and accurate information needed to effectively manage their stores and ensure superior customer service. Based on industry standards, Oracle Retail Central Office is an all-in-one application that lets retailers centrally manage customer information and provide real-time access to that information from any store. It facilitates data movement and provides access to real-time information across channels. It also gives the ability to manage cross-channel transactions and the electronic journal, including access to electronic customer signatures for audit and loss-prevention activities. Oracle Retail Central Office includes parameter management, so the business can more easily and consistently implement store policies. And its sophisticated data management capabilities leverage built-in workflow technologies.

• Offers centralized management of customer information and real-time access to that information from any store
• Decreases the number of third-party applications needed to manage data movement and access real-time information across channels
• Allows access to electronic customer signatures for audit and loss-prevention activities
• Ensures store policy consistency via parameter management, including job failure alerts
• Reduces shrink and identifies training deficiencies, with access to real-time transaction, e-journal, and signature-capture information
• Meets the demands of enterprise, channel, and store personnel for flexibility and scalability through use of Web services
• Provides enterprise-wide aggregation of transaction, e-journal, and signature information, with the ability to query entries based on business needs