Oracle Retail Central Office

Oracle Retail Central Office is a scalable all-in-one application that enables you to effectively oversee operations and better manage stores to ensure excellent customer service. Based on industry standards, this flexible solution provides the ability to manage data movement and access real-time information and reports across channels. Key features include parameter management to improve store policy consistency, sophisticated data management capabilities to leverage built-in workflow technologies, and the ability to manage cross-channel transactions and access electronic journal details, including customer signatures for audit and loss-prevention activities.

Oracle Retail Central Office provides store managers with the timely and accurate data they require to control critical store operations and to optimize store sales and profits.

• Access to real-time transaction, e-journal and signature-capture information helps reduce shrink and pinpoint training deficiencies.
• Parameter management, including job failure alerts, enables store policy consistency.
• The management dashboard component, which is customizable to employee role, area of responsibility, and favorite reports, provides a way to quickly respond to changing business conditions.
• Fewer third party applications are required to access real-time information and reports across channels and manage data movement, decreasing training time.
• Web services architecture provides the flexibility and scalability needed to meet the demands of enterprise, channel and store personnel.