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Oracle Real-Time Appointment Scheduler is an optional Oracle Service Optimization Suite module that helps companies book the best possible service appointment times for their customers. This translates into improved management of mobile resource costs, better service delivery and greater customer satisfaction. Oracle Real-Time Appointment Scheduler delivers cost control and flexibility by automatically generating appointment slots and, presenting cost-ranked appointment options on screen for customers, as well as refreshing appointment slots throughout the day to accommodate late-breaking changes.
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