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Oracle Real-Time Resource Scheduler

Oracle Real-Time Resource Scheduler is a core component of all Oracle Service Optimization solutions. Oracle Real-Time Resource Scheduler creates cost optimized plans and schedules for mobile resources, allowing companies to dramatically improve their operating efficiencies, service delivery capabilities and profits. Oracle Real-Time Resource Scheduler reduces overall costs and improves revenues through features such as cost-based optimization, which accurately reflects all key cost elements and offers strategic "what if" scenario modeling that assigns tasks according to specific job types and resource capabilities.

FEATURES AND BENEFITS

  • Increase field staff productivity
  • Reduce travel time, mileage expenses, overtime and Service Level Agreement (SLA) penalties
  • Increase revenue through improved productivity and faster execution of service calls and billing
  • Enhance visibility into service operations
  • Establish consistent scheduling policies
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