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Oracle Mobile Field Service enables customer service agents to access and update key information via both hand-held and laptop devices. While offline, agents can access complete customer, product, and service request data; manage schedules; order spare parts; record material, costs, and labor; and enter counter readings. Benefits include improved service levels, reduced service costs, faster billing cycles, and optimized inventory levels.
Integrate and Streamline Your Service Processes
Oracle Mobile Field Service is part of Oracle
Service, and integrates seamlessly with other Service applications,
including TeleService
and Mobile
Field Service.
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