Oracle Customer Experience Solutions

Customer Experience

Customer Experience

Deliver consistent, personalised customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Call For Papers

Call For Papers

Share your CX expertise at Oracle OpenWorld.

Oracle Customer Experience

Discover Oracle Customer Experience
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NBC Sports Engages Fans with Oracle Cloud
NBC Sports Engages Fans with Oracle Cloud

We see social media driving business results…more viewership, engagement and partnerships with advertisers and marketers. It’s our obligation to continue to connect with fans.

—Mark Lazarus, Chairman, NBC Sports Group
Southwest Airlines Is Miles Ahead
Southwest Airlines Is Miles Ahead
Customers are receiving greater value by being part of the enhanced loyalty programme, and financially it’s been a benefit for Southwest.
—Ryan Green, Senior Director, Loyalty & Partnerships, Southwest
Oracle Sales Cloud
Customers' Success with Oracle Sales Cloud

Now we can have very fact-based discussions—where is this deal? Where is this customer?...It has quickened our sales process.

—Carlos Navaro, CMO, Elevan
Walgreens Delivers
Walgreens Delivers Context-Aware, Unique Experiences

The new battleground for commerce is social, local and mobile…To deliver a context-aware, unique experience…Mobile has changed everything. Mobile has put us back on the map.

—Jason Fei, Director Architecture, e-Commerce, Walgreens

In the Spotlight

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Get the News

Stay Informed About All Things CX
Insights from CX Experts and More

Tap into the latest customer experience news, business trends, interviews and events.



Profit Magazine
Technology Powered. Business Driven.

Learn how technology investments are used for business advantage.



Customer Journey Mapping
Customer Experience Journey Mapping Workshops

Participants in these workshops explore customer experience journeys to gain insights that help them improve their customers' experiences.

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