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Oracle Real-Time Collaboration

Imbed Instant Communications Across All Your Business Processes
Oracle 10g offers a new class of real-time collaboration services that bring together employees, customers, and partners to share information and drive collaboration. Oracle Real-Time Collaboration services let you see who is available online so you can communicate instantly with individuals or groups using text, voice, or conference. These enterprise-ready services include presence awareness, instant messaging, Web conferencing, and voice. Integrate Oracle Real-Time Collaboration into your business to accelerate problem solving, mitigate risk, and deliver crisp, clear, instantaneous communications to networked users around the globe.

BENEFITS
  • Presence awareness—Group presence and Live Help bring subject matter experts into a range of structured and unstructured processes
  • Real-time collaboration—Web Services APIs integrate Oracle Real-Time Collaboration into business processes for instant contextual collaboration
  • Security—Oracle Messenger is a highly secure solution built on XMPP standard
  • Archived interactions—Chat and Web conferences are archived in the Oracle Database
  • High availability and scalability—Secure, robust services supported by Oracle Grid technology
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