Advanced Customer Services

The Advanced Customer Services you have ordered will be specified in your ordering document and related exhibit(s). Past and current Fixed Scope Services Definitions are available.

• If the effective date of your order was on or after September 1, 2009 please review this Oracle Fixed Scope Services Definitions (PDF).
• If the effective date of your order was on or after April 10, 2009 please review this Oracle Fixed Scope Services Definitions (PDF).
• If the effective date of your order was on or after January 5, 2009 please review this Oracle Fixed Scope Services Definitions (PDF).
• If the effective date of your order was after September 4, 2007, but prior to October 30, 2008, please review this Oracle Fixed Scope Services Definitions (PDF).
• If the effective date of your order was on or after October 30, 2008, please review this Oracle Fixed Scope Services Definitions (PDF).