MIMS Group, head quartered in Sarajevo, is comprised of eight retail outlets, two catering establishments and four wholesale warehouses involved in paper, plastics, food, garment and glass manufacturing. The group has centralized its core business processes which include purchasing, sales and financial operations. Using the Oracle E-Business Suite MIMS Group hopes to centralize and integrate data for business intelligence with the aim of reducing purchasing time and costs, increasing sales, data availability and accessibility and lowering order processing time.

"We chose the Oracle E-Business Suite because it is the only complete set of business applications that are integrated around one single data model," commented manager Sead Staljo at MIMS Group. "MIMS has a number of diverse business processes and needs one repository of suppliers, employees and products. Oracle's solution offers all-round functionality. We were also impressed by Oracle's commitment and support on the ground in our local market."

Klas d.d. is a producer, wholesaler and distributor of over 350 food products ranging from sweets and cakes to pasta and medical teas. The company has 1,300 employees based at its headquarters in Sarajevo, retail outlets throughout BiH and warehouses in Sarajevo, Banja Luka and Mostar. Klas d.d. will use the Business Intelligence, Order Management, Inventory Management, Purchasing, Financials and Process Manufacturing with Manufacturing Scheduling modules of the E-Business Suite. It intends to use the Oracle technology to help increase sales and exports, reduce new product development time, decrease manufacturing costs and improve customer satisfaction.

Alija Sabanovic, general manager at Klas d.d. said, "Oracle has a product for each of our business processes and helps to introduce best practices into our business. Oracle Process Manufacturing is a perfect fit for our manufacturing needs. We wanted to be able to upgrade with minimal interruptions and changes to our system and the Oracle E-Business Suite meets these needs."

Oracle partner, PING d.o.o Sarajevo will implement the technology for both MIMS Group and Klas d.d.
ICMP is an inter-governmental organization that was created in 1996 following the G-7 Summit in Lyon, France. Headquartered in Sarajevo, it is helping to address the issue of persons missing from the conflicts in the former Yugoslavia from 1991 to 1995. ICMP will use the Oracle E-Business Suite for Advance Purchasing. This is a vital process for ICMP because it purchases expensive material for complex analysis so an efficient system to minimize losses is vital. The organization also relies on remote access by its staff out in the field for activities such as DNA analysis and archive checking. The web enabled E-Business Suite facilitates these activities.

Martin Woodcock, Vice President, Oracle South East Europe, and Managing Director, Oracle Bosnia and Herzegovina said: "Oracle has had a presence in Bosnia and Herzegovina for over 10 years. Signing contracts with MIMS Group, Klas d.d. and ICMP underlines our commitment to this expanding market. Companies and organizations are recognizing the opportunities technology has for cutting costs and increasing efficiency. Oracle E-Business Suite is proving popular with customers looking to centralize their data and introduce best business practices across their organization."

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