* Enable faculty and student self-service capabilities including registration through WebSTAR, the university's proprietary self-service tool
"The Oracle team was constantly available following hurricane Katrina, providing best-practice disaster recovery assistance. Having a single point of contact for all of our technology needs helped us to focus our efforts during this difficult time," said Jim Burgard, Assistant Vice Chancellor for University Computing and Communications, University of New Orleans. "Our Oracle team consistently went above and beyond while supporting our recovery efforts. The university would not have been able to serve our students and faculty so quickly this semester without assistance."
Within two weeks of the storm, UNO and Oracle restored the Oracle Database technology and PeopleSoft Enterprise financial management applications, allowing the university to move forward with payroll processing (and meet it's first payroll deadline after the storm.) In October, the repaired PeopleSoft Enterprise human resources and student administration applications enabled students to begin fall semester classes via online courses and in-person at satellite classroom sites outside of downtown New Orleans. In November, students registered for spring classes via the WebSTAR application with Oracle's assistance.
"Oracle's critical accounts team began with nothing in late August, and within two weeks, the team was able to provision hardware, install Oracle technology and PeopleSoft applications, recover databases and complete integration testing for the University of New Orleans," said Jim McGlothlin, vice president, Oracle Higher Education. "Our critical accounts' disaster recovery best practices were put to the test following Hurricane Katrina. Oracle's technology and application flexibility, as well as the strength of our best practices, allowed us to help the University of New Orleans return to normalcy in several key areas following this devastating storm."
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, visit our Web site at http://www.oracle.com.
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