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REDWOOD SHORES, Calif.,
30-APR-2007 08:15 AM
Oracle today announced the general
availability of the Siebel CRM On Demand Integration Pack for Oracle(r) E-Business Suite,
delivering pre-built integration between its subscription CRM application and the industry's most
acclaimed back office suite. As part of the latest version of Siebel CRM On Demand -
representing rapid pace of innovation with 14 releases in three-and-a-half years -- the Siebel CRM
On Demand Integration Pack for Oracle E-Business Suite enables customers to dramatically
speed the implementation of end-to-end business processes and derive more value from their
existing Oracle software.
The Siebel CRM On Demand Integration Pack for Oracle E-Business Suite is a key component of
the Oracle Application Integration Architecture, in which Oracle is delivering pre-built
integrations across Oracle ERP, CRM and industry applications using a common object model
and an open, Business Process Execution Language (BPEL) based platform.
These comprehensive integration capabilities give customers and partners the ability to easily and
quickly establish deep integration between Siebel CRM On Demand with other applications and
systems. For example, the Siebel CRM On Demand Integration Pack for Oracle E-Business Suite
streamlines business processes that span applications, such as the opportunity to quote/order
process.
"As an IT organization, our focus is to deliver business results, reduce complexity and
increase the value of IT. The Siebel CRM On Demand Integration Pack provides us with the pre-
built integration components that will enable us to leverage the power of our Oracle E-Business
Suite implementation with the intuitive, customer-facing capabilities of Siebel CRM On Demand
to quickly provide end-to-end processes and boost productivity," said Barbara Carlini, corporate
vice president and leader of the IT organization for Motorola's Mobile Devices business. "We are
interested in developing a 360-degree view of our customers, optimizing our opportunity-to-
quote-to-order process, and further leveraging the efficiencies of our investments."
"The Siebel CRM On Demand Integration Pack for Oracle E-Business Suite provides
Galileo with the pre-built integration components that will enable us to leverage the power of our
Oracle E-Business Suite implementation with the intuitive, customer-facing capabilities of Siebel
CRM On Demand to quickly provide end-to-end processes and boost productivity," said Nigel
Watson, Director of Business Systems, Travelport Business Group. "We are especially interested
in developing a 360-degree view of our customers and optimizing our opportunity-to-quote-to-
order process and leverage the efficiencies of our Oracle investments."
The pre-built Siebel CRM On Demand Integration Pack for Oracle E-Business Suite
comes with not only bi-directional data synchronization, but also UI-level business process
integration across the two applications, streamlining the end user experience. Because the
solution leverages Oracle Fusion Middleware technology, customers can either use the integration
solution out-of-the-box or easily extend it to meet their unique requirements.
"This is a huge step forward for Oracle's vast applications installed base," said Anthony
Lye, Oracle Senior Vice President, CRM On Demand. "The Siebel CRM On Demand Integration
Pack for Oracle E-Business Suite now makes it possible for organizations to deploy complex
customer-facing business processes that span the front and back office, combining the power of
Oracle E-Business Suite with the intuitive easy-to-use interface of Siebel CRM On Demand. And
because the integration is pre-built, the time to value is exceedingly short, compared to other
solutions."
About Siebel CRM On Demand
The Company's comprehensive, Software-as-a-Service (SaaS) CRM solution, Siebel CRM On
Demand delivers low-risk, hosted customer relationship management that can help customers
accelerate sales, improve marketing and deliver consistent customer service. With customers that
include leading SMB and Enterprise organizations globally, Siebel CRM On Demand is the most
complete hosted CRM solution for accelerating business results.
Availability and Pricing
The Siebel CRM On Demand Integration Pack for Oracle E-Business Suite is available today for
$30,000 per processor. Terms, conditions and restrictions apply. For further information, please
visit www.oracle.com/crmondemand.
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more
information about Oracle, visit our Web site at http://www.oracle.com.
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