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REDWOOD SHORES, Calif.,
21-FEB-2007 01:30 PM
Oracle today announced it was named a
"Leader" in the latest Forrester Wave Evaluation: Midmarket CRM Suites, Q1 February 2007.
Oracle's Siebel CRM On Demand achieved status as a leader based on its strong functionality
and ease of use for a midmarket CRM suite. Status as a leader was contingent on Oracle's Siebel
CRM On Demand performance across approximately 490 criteria in the three areas of current
offering, strategy and market presence. According to the report, "Oracle's acquisition of Siebel
adds one of the strongest software-as-a-service (SaaS) customer relationship management (CRM)
products on the market to Oracle's On Demand portfolio. The Oracle Siebel CRM On Demand
product has strong functionality for sales, service, marketing, and analytics and an intuitive, easy-
to-use interface."
As interest in SaaS is gaining momentum, organizations are increasingly seeking
software such as Oracle's Siebel CRM On Demand. No longer just a tactical solution for
managing contacts and accounts, on demand CRM has blossomed into an entire suite of
integrated sales, marketing, and service capabilities to support end-to-end customer-facing
business processes. Oracle's Siebel CRM On Demand provides the comprehensive, strategic
CRM capabilities customers require to be successful, including built-in analytics, a built in-virtual
call center, and vertical editions featuring industry-specific out-of-the-box functionality.
Additionally, Oracle's Siebel CRM On Demand is developed on a world-class, standards-based
hosting infrastructure, providing leading security, reliability, availability and accountability at a
low cost.
"Customers clearly see the benefit of strategic on demand CRM exemplified by Oracle's
Siebel CRM On Demand that provides comprehensive sales, marketing, and service functionality,
accelerates time to value by its ease of deployment, and offers the choice to migrate to on premise
CRM as business needs evolve," said Robert Reid, Oracle Group Vice President, CRM On
Demand. "We are honored to be recognized as a leader and will continue to provide our
customers with the most complete on demand CRM solution to drive measurable business
results."
Forrester also names Oracle's Siebel CRM Professional Edition as having the strongest
current offering this recent report see -http://www.oracle.com/corporate/press/2007_feb/forrester-
mm07.html
About Oracle's Siebel CRM On Demand
The company's comprehensive, Software-as-a Service (SaaS) solution, Siebel CRM On Demand
delivers low-risk, hosted customer relationship management (CRM) that can help customers
accelerate sales, improve marketing and deliver consistent customer service. With customers that
include leading SMB and Enterprise organizations within the Financial Services, Automotive and
Life Sciences industries, Siebel CRM On Demand is the most complete hosted CRM solution.
About Oracle
Oracle (NasdaqGS: ORCL) is the world's largest enterprise software company. For more
information about Oracle, please visit our Web site at http://www.oracle.com.
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Trademarks
Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be
trademarks of their respective owners.
Reference herein to third party content, including analysis, opinions, predictions and statements, does not constitute or imply Oracle's
endorsement of or concurrence with such content.
The Forrester WaveTM: Midmarket CRM Suites, Q1 2007 by Liz Herbert
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