Oracle and Quistor today announced a new partnership
to deliver an industry proven e-Learning platform that will enable companies to
manage their learning processes and technology in a cost-effective way. The partnership
will enable Quistor to offer a Learning BPO solution, based on the Oracle iLearning
technology, and will provide a Learning Management System, hosting, learning administration
services and reporting in one package.
This is the first e-Learning BPO partnership for Oracle, whose iLearning solution
already helps train over 600,000 people every year across 60 countries. The
solution provides a complete, scalable and open infrastructure that allows customers
to manage, deliver and track training participation in online or classroom-based
environments. It is an open system designed to integrate with other functions
including HR and financial systems. The iLearning solution offers inter-operability
with industry standard authoring and collaboration tools and tested against
third-party content libraries.
"Across the globe, IDC is seeing the adoption of training outsourcing
services growing. In 2005, worldwide spending on training BPO services is estimated
to have been $4.2 billion and the market is expected to increase at a five-year
CAGR of 18% to $9.7 billion in 2010," says Cushing Anderson, Program Director,
Learning, Consulting, and Systems Integration Research, IDC.*
The Quistor eLearning BPO platform has been designed to deliver a cost effective
and flexible learning solution that can be easily configured and deployed in
weeks. The existing customer content can readily be integrated and played on
the platform. Quistor will also provide procurement services for both public
and bespoke developed content.
"To our customers, Quistor services powered by Oracle means process continuity,
with the lowest risk to business process transition and more choice in how they
leverage Oracle technology. Quistor will benefit from a low cost of ownership
and high deployment flexibility due to the state-of-the-art, standards-based
Oracle technology running in Quistor's datacenter," said Tibor Beles, Vice
President, Global BPO at Oracle.
The Quistor Learning BPO solution is already operational and available to customers.
Key areas for growth are expected to be in Western and Eastern Europe with a
focus on the financial, communications, distribution and services sectors.
"HR departments are currently spending up to 80% of their budgets on the
management and admin associated with creating and delivering training and only
20% of their time on the valuable talent, competence and performance management.
Outsourcing enables companies to reverse this and dramatically reduce the costs
associated with training and development - often by up to threefold," said
Henry Barenholz, Vice-President of Commercial Affairs at Quistor.
"Our customers are evaluating Learning BPO capabilities in order to reengineer
and improve the Training Administrative processes. They want to outsource the
transactional and administrative nature of the work to BPO vendors with the
goal of embracing best practices while reducing the total cost of ownership.
Quistor solution is designed to do just that," said Daniel Van den Broeck,
Vice President, ERP Application Solutions at Oracle.
About Oracle
Oracle is the world's largest enterprise software company. For more information
about Oracle, visit our Web site at: http://www.oracle.com
About Quistor
Quistor is a leading E-Learning Solution Provider. For more information
about Quistor, visit our Web site at http://www.quistor.com
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* The source for this quote is from two documents; IDC #204178 'Worldwide and
U.S. Business Process Outsourcing 2006- -2010 Forecast: Market Opportunities
by Horizontal Bus iness Process' and IDC #205269 'IDC's Worldwide Perspective
on Training Outsourcing: Maturity Still Slow in Coming'
