ORACLE OPENWORLD, SAN FRANCISCO
13-NOV-2007 05:05 AM
- Oracle Communications has continued to invest in its communications industry application
suite through product development and strategic acquisitions, including: the introduction of
Oracle's Application Integration Architecture for Communications and the release of the first
three communications industry Process Integration Packs that provide pre-built, sustainable
integrations across Oracle's Siebel CRM, Oracle Communications Billing and Revenue
Management and Oracle Financials applications; and the introduction of Oracle
Communications Unified Inventory Management.
- Since the beginning of Oracle's current fiscal year in June 2007, Oracle has announced
several customers that have validated the Oracle Communications strategy and value
proposition. Customers include Airtel, Baud Telecom, Bayanat, Brasil Telecom, City Telecom
Ltd., eMobile, FastWeb, PAETEC, Sun Telecom, Telecom Argentina, Tusmobil and Vodafone
Spain.
- Oracle is #1 in Communications globally with the world's top 20 communications companies
all relying on Oracle Applications.
- With inherent support for next-generation mobile, broadband and IP services, Oracle
Communications offers a proven, integrated concept-to-cash set of products for the
communications industry. Oracle Communications integrates industry-specific BSS and OSS
solutions with the capabilities of Oracle's industry-leading enterprise applications, business
intelligence tools, carrier-grade middleware and database technologies.
- Oracle Communications helps service providers gain a time-to-market advantage and deliver
targeted products and services that meet specific customer requirements by providing an
applications and technology infrastructure to support new communications services from
concept creation and real-time customer insight, to campaign management and execution,
service design and fulfillment, and billing and revenue management.
Oracle Communications Milestones
- Oracle delivered three communications industry Process Integration Packs - pre-built,
sustainable integrations across Oracle's Siebel CRM, Oracle Communications Billing and
Revenue Management and Oracle Financials applications. The three solutions - Order-to-
Bill Integration Pack for Communications, Agent-Assisted Billing Care Integration Pack for
Communications and Revenue Accounting Integration Pack for Communications - are
designed to help service providers streamline the order-to-bill process, improve call center
- The Process Integration Packs are based on the Oracle(R) Application Integration Architecture
for Communications, the industry's first pre-integrated business application platform. Built on
Oracle Fusion Middleware, Oracle Application Integration Architecture for Communications
delivers pre-built process integrations across Oracle Communications products including
Oracle's Siebel CRM, Oracle Communications Billing and Revenue Management, Oracle
Communications Service Fulfillment Suite, Oracle E-Business Suite, Oracle Service Delivery
Platform, as well as third-party and legacy applications.
- Oracle introduced Oracle Communications Unified Inventory Management, a new standards-
based inventory management application that will provide communications service providers
with a real-time, unified view of customer, service and resource inventory. This new
application will enable service providers to rapidly introduce and deliver customer-centric,
next-generation services; improve the financial control and compliance related to their
infrastructures; and deploy and manage network resources in an optimized, cost-effective
manner.
- OSS Observer, a leading market research firm covering the telecommunications software
sector, determined Oracle to be #1 in activation for the communications industry.
Supporting Quotes
- "As new service providers enter the communications marketplace with multiple consumer
offerings, the industry is increasingly reliant on the speed at which it launches new services
and its ability to deliver premium customer service. Oracle Communications helps deliver
competitive business advantage to the industry through enhanced efficiencies,
comprehensive views of customers while offering a lower total cost of ownership. No other
vendor can claim they offer the breadth of solutions and value we do," said Bhaskar Gorti,
senior vice president and general manager, Oracle Communications.
- "Service innovation is key to our company's development of new revenue streams and the
group's sustainable growth. For this reason, it is vital that we understand our customers so
we can provide more value-added, personalized services to boost their satisfaction. A highly
reliable, scalable billing and revenue management platform is a critical part of our strategy for
staying ahead of the competition and embracing growth opportunities," said Stephen Chang,
chief technology officer of CTI.
- "In making the move from a content provider to a service provider, we needed to ensure that
we had the necessary technology infrastructure in place to bill for services quickly and
accurately. With Oracle, we have implemented a next-generation solution in just months -
accelerating our ability to rapidly deliver new services and deliver a superior customer
experience. This is a milestone in redefining the economics of Direct-to-Home service
delivery in India," said Tony DeSilva, chief operating officer, Sun Direct.
- "We implemented the Oracle Communications suite of solutions for its flexibility, scalability
and rich functionality. As Airtel continues to demonstrate dramatic growth in India, the Oracle
Communications offering has helped us transform the company into both a cost leader and a
premier provider of communication services," said Dr. Jai Menon, director, IT & Innovation,
and group chief information officer, Bharti Airtel Ltd.
Supporting Resources
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.
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