Oracle Customer Feedback

Oracle is committed to providing you – and every customer – with a superior ownership experience. Your feedback is key to this commitment, enabling us to gain a clear understanding of how Oracle's performance matches your expectations and needs. Then we leverage your insights to drive improvements across all our lines of business.

Your feedback makes a real difference, helping Oracle build better products and services, respond to your needs faster, and enhance our business relationships across the board.

You may be invited by an Oracle-approved partner to participate in Web-based surveys focusing on your overall satisfaction, specific products and themes, and point-in-time transactions. Your candid feedback lets us gather timely, relevant and actionable information so we can deliver on our promise of a superior ownership experience.

Oracle relies on several survey vendors to help us conduct these surveys, leveraging their unique expertise and core competencies to improve the effectiveness of our Customer Experience Management program. Following is a list of Oracle's approved survey vendors with links to their web sites and privacy statements.

To learn more about Oracle’s Customer Experience Management program, contact the GCP Customer Feedback Team. Find out more about our Superior Ownership Experience initiative here.