Oracle Real User Experience Insight

Stop Online Revenue Loss in Tough Economic Times
According to industry experts, over 70% of user issues are still reported by end-users not by system monitoring tools. Oracle Real User Experience Insight identifies and helps resolve user experience issues and revenue problems before business and users are impacted. Oracle Real User Experience Insight uses a state-of-the-art network protocol analysis technology to analyze performance and availability as well as user behavior. It has no impact on the performance of your applications and requires no changes. It can be used on traditional Web-based applications as well as SOA and AJAX enabled applications.

Lower your total cost of ownership with Oracle Real User Experience Insight Accelerators for Oracle's Siebel CRM and the Oracle E-Business Suite.

	BENEFITS
	Higher quality of service—Remediate problems before they become emergencies for higher customer satisfaction, higher revenue, and greater employee productivity Greater alignment between IT and Business—Use real-time and historical information about customer behavior on your Web applications to optimize sales funnels and convert more revenue Improve customer experience—Get details on the exact errors your customers are encountering anywhere on your Website and eliminate revenue loss and negative experience Enable proactive management and reduce support costs—Resolve issues before customer and user calls start flooding the helpdesk. Get to the root of performance and availability problems more quickly and know exactly what to do in order to remediate issues Pre-configured application templates—Oracle Real User Experience Insight Accelerators monitor application specific protocols and automate the configuration, setup, and user experience monitoring of Oracle applications