Sponsored by IBM Global Services
The Retail Summit provides a unique forum for executive-level discussion on how leading retailers leverage business systems architecture that simultaneously enables insight, fosters interaction, and optimizes operations to transform the customer experience.
Who Should Attend:
When: October 2, 2012
Where: Westin St. Francis, Elizabethan D
Retail Summit Agenda: (subject to change)
Where: Westin St. Francis, Elizabethan D, 2nd Floor
Oracle Retail Welcome
Mike Webster, Senior Vice President and General Manager, Oracle Retail
10:00 a.m.–10:20 a.m.
Retail and the Nexus of Forces
Jeff Roster, Research Vice President, Gartner
10:15 a.m.–11:00 a.m.
Customer Executive Case Study
Marcy Zelmar, Vice President eCommerce, Sephora USA
Savio Thattil, Vice President Engineering, Sephora USA
11:00 a.m.–11:45 a.m.
Transit to Saks Fifth Avenue
11:45 a.m.–12:00 p.m.
Saks Fifth Avenue Executive Luncheon
Windell Manuel, Senior Vice President and CTO, Saks
12:00 p.m.–1:30 p.m.
Transit back to Westin St. Francis
1:30 p.m.– 1:45 p.m.
Retail Business Transformation
Building an Action Plan for Your Experience Platform
Melanie Rose, IBM GBS Oracle Retail Practice Leader, IBM
1:45 p.m.–2:15 p.m.
Global Executive Panel Discussion
Moderated by Mike Webster, Senior Vice President and General Manager, Oracle Retail
Panelists:
Jeff Roster, Research Vice President, Gartner
Soren Norgaard, Director Solution Architect, LEGO
Tanay Taank, Global CIO, Molton Brown
Torsten Balselv, CIO, Nilson Group
2:15 p.m.–3:00 p.m.
Retail Summit Closing Comments
3:00 p.m.
