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Nucleus Research finds small and medium businesses prefer Oracle over SAP
In an independent research report titled "SAP and Oracle: Who's Ready for Small and Medium-sized Businesses?" (PDF) Nucleus Research recognizes Oracle's superiority over SAP in the SMB market. Nucleus conducted 56 in-depth interviews with Oracle and SAP customers and found that Oracle beat SAP significantly in every category.
Oacle customers consistently reported better results for ROI, deployment times, deployment budget, and support. And a significantly higher percentage of Oracle customers surveyed said they are actively recommending Oracle to peers compared to SAP.
Customers were asked to rate support from SAP and Oracle on a scale of 1-5, with 5 being the best. Oracle customers gave a rating of 4.0 SAP customers gave a rating of 3.4.
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