Oracle Social Cloud

Oracle’s Vision for the Social Enabled Enterprise

Features Benefits
Complete
The critical components and expertise you need to focus on the right things, scale, and expand social into and across your business—because your customers expect it.
  • Get quick wins today and build a social foundation for the future with a modular strategy for the entire social business—from Marketing and Service to Sales and Human Resources
  • Tap into business solutions span that span the social lifecycle and work the way your business does—listen, understand, align, scale, engage, excite and delight, improve
  • Execute with confidence backed by a partner with a balanced investment strategy of development and acquisition that combines social innovation, talent, and technology with the global scale, reach, support and best practices of Oracle
Integrated
One strategy to create, measure, and consistently deliver a rewarding customer experience across your social media properties and customer channels
  • Be the company your customers want you to be—engaging, insightful, transparent, and consistent at every customer touchpoint
  • Work across your business with a common social business foundation linking Marketing, Sales, Service, HR, and systems that you use to run your business today
  • Eliminate the delays, manual and missed hand-offs that happen when organizations try to connect one-off social processes, reports, and customer escalations with "the rest of the business"
  • Drill-down from social listening and trends to actual posts, conversations, and comments so you can identify what’s important, engage quickly and efficiently, and be active in brand conversations that matter
  • Deliver integrated social marketing campaigns and content that drive deeper engagement from fans and followers, align with brand messages and objectives, and are measurable
Oracle Cloud
The speed and confidence that only Oracle Cloud provides—delivering on the most dynamic and demanding business needs
  • Accelerated time-to-deployment and value—delivering business solutions when the business needs them and empowering IT to focus on strategy and high-value services
  • Move with confidence in the security, scalability, and reliability of your business services and information
  • Harness the power of a best-for-your-business solution—linking the rapid innovation of cloud with your existing IT investments
 
 
 
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