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Media Contact:

Penny Crisp
Hutchison-Priceline
Tel: +852 3192-0824
penny.crisp@hpcln.com
Vivian Wong
Oracle Hong Kong
Tel: 2821 2839
vivian.wong@oracle.com
Ida Ho
Newell PR
Tel.: 2117 5031
idah@newell.com

 

Hutchison-Priceline Chosen As First Oracle Customer Worldwide
For ROI Study On Oracle9i Database and Oracle Collaboration Suite

Hong Kong, November 13, 2002 – Oracle Systems Hong Kong Limited (“Oracle Hong Kong”), a wholly owned subsidiary of Oracle Corporation, the world’s largest enterprise software company, today announced that Hutchison-Priceline, Asia’s “Name Your Own Price” Internet Travel Service for airline tickets and hotel rooms, has been selected as the first customer worldwide for a Return On Investment (ROI) study on its implementation of Oracle9i Database and Oracle Email – a key component of the Oracle Collaboration Suite.

With global firms in tough economic conditions needing quick and tangible ROI data to justify their IT investment, the Oracle ROI study has been specifically developed to calculate the full economic impact of installing Oracle E-Business Suite 11i and/or Oracle9i technology. Hutchison-Priceline was chosen because of its extremely demanding high availability requirements for email, Web, and database applications.

In mid-October this year, Australian research agency, ASRC, began a five-week enterprise-wide ROI study across Hutchison-Priceline’s operations to assess the benefits derived from Oracle9i Database with Oracle9i Real Application Clusters (RAC), and Oracle Email – part of the Oracle Collaboration Suite. The results of this analysis are expected to assist Hutchison-Priceline’s processes and clarify the actual effects of the technology implementation.

“Oracle Email and Oracle9i Real Application Clusters are vital components of our ‘Unbreakable’ strategy,” said Parakh Davé, chief technology officer for Hutchison-Priceline (Travel) Limited. “We are delighted to be selected by Oracle as the first technology customer for its ROI study. This will provide a professional and objective assessment of our strategy and IT investment as a whole.”

“This ROI study will help us to compare the investment results with our initial goals, and to consistently monitor the progress made and benefits derived from our IT investment. This will definitely help us to formulate sound and realistic business plans in future,” he added.

The Oracle ROI study will cover the benefits that come from using Oracle technology, including cost savings and quality of service. Key performance metrics include: availability and content management, information analysis capability, scalability, development, security, reliability, fault resiliency, customer retention and customer satisfaction.

“In this competitive business landscape, everyone is demanding ’value for money’, and companies are more cautious about committing resources on IT investment,” said Tony Banham, senior director, Customer Reference Program, Oracle Asia Pacific, “By working with selected customers like Hutchison-Priceline to conduct these ROI studies, we help them to pinpoint the benefits of their IT spending and better run their businesses using the insights provided. At the same time, Oracle can better tailor its offerings to meet customers’ real business needs.”

About Hutchison-Priceline
Hutchison-Priceline (Travel) Ltd was formed with investments from Hutchison Whampoa Ltd (65 percent) in Hong Kong and priceline.com Inc (35 percent) in the United States. Hutchison brings to the alliance its unparalleled brand, huge customer pool, vast management experience and deep knowledge of Asia. Priceline.com also boasts an extremely strong brand. It adds unique technology to the mix, plus outstanding e-commerce experience.

Hutchison-Priceline (Travel) Ltd operates a unique Name Your Own PriceTM Internet travel service for airline tickets and hotel rooms. It offers great savings for flexible travelers. For airline tickets customers choose their destination, dates of travel and desired price, then agree to fly on a major airline at the times when the airline has empty seats. For hotel rooms customers specify their dates, the star rating, the area of a city and, of course, the price. Priceline then picks an international-brand or boutique hotel.

Hutchison-Priceline (Travel) Ltd works with one of the travel industry's largest collections of travel suppliers. These include 32 Asian and international airlines and more than 8,000 hotel properties around the world.

About Oracle
Oracle is the world's largest enterprise software company. For more information about Oracle visit our Website at www.oracle.com

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