City Telecom (HK) Ltd Selects Next-Generation Billing and Revenue Management Platform with Oracle Solutions
Unified View of Customers Helps Improve Time-to-Market of New Services
Hong Kong , November 8, 2007 - City Telecom (HK) Ltd. (CTI) (NASDAQ: CTEL and HKSE: 1137.HK) has selected Oracle Communications Billing and Revenue Management software to help address rapid business growth and increasing variation in service offerings and pricing options. The new platform will help CTI centralise and manage revenue streams across services, networks, partners, technologies and payment methods, ultimately enabling faster time-to-market and enhanced quality-of-service.
Since the inauguration of broadband Internet services by its wholly-owned subsidiary, Hong Kong Broadband Network Limited seven years ago, CTI has been striving to provide end-to-end and world-class residential and corporate voice and data services. In September this year, CTI launched Hong Kong's first residential Fiber-To-The-Home (FTTH) broadband services at symmetric 100Mbps, 200Mbps and 1Gbps. Earlier this year, CTI introduced bbBOX, a multimedia sharing application converging Internet, TV and computers. As CTI continues to expand and innovate, there is an increasing need for an integrated information platform to provide an immediate and comprehensive view of all company revenue, as well as detailed customer service preferences, usage patterns and transaction histories.
Stephen Chang, Chief Technology Officer of CTI said, "Service innovation is key to our development of new revenue streams and the Group's sustainable growth. Tied to this is our need to understand customers better so that we can provide more value-added, personalized services to boost their satisfaction. Implementing a highly reliable and scalable billing and revenue management platform is a critical part of our strategy for staying ahead of the competition and embracing growth opportunities."
Chang added, "We chose Oracle Communications Billing and Revenue Management for its functional richness, flexibility and scalability, as well as Oracle's proven track record for delivering end-to-end software solution for many of the world's largest and most innovative service providers. With the full implementation of the new platform we aim to leverage the full 360-degree view of the customers to support further innovation in service offerings while reducing the total cost in maintaining an integrated Billing and Revenue Management Platform. This will enable us to enhance our time to market in rolling out innovative services and offerings."
Apart from providing complete support for the Revenue Management lifecycle within the enterprise and recognising the revenues from service usage into the balance sheet, Oracle Communications Billing and Revenue Management also has rich support for partner accounts. It manages royalty calculations and revenue sharing agreements and creates many types of settlement and sponsorship arrangements to account for business partners such as content service providers. This functionality will help CTI simplify partner settlements and support the company's rapid triple-play service expansion.
Dr Weiming Li, Vice President, Japan and Asia Pacific, Oracle Communications said, "Oracle is providing best-in-class applications that deliver next-generation capabilities for communications industry today. We are committed to providing the most comprehensive and innovative solutions that will enable City Telecom to maximize customer and partner value and drive profitable new business in the years to come."
About City Telecom (HK) Ltd. / Hong Kong Broadband Network Ltd.
Established in 1992, City Telecom (HK) Limited (SEHK : 1137, NASDAQ : CTEL) provides integrated telecommunications services in Hong Kong. City Telecom's wholly-owned subsidiary, Hong Kong Broadband Network Limited (HKBN), is in the process of expanding its Metro Ethernet from 1.4mn to 2.0mn homes pass. HKBN has achieved an aggregate Voice, Broadband (symmetric 25Mbps up to 1Gbps), IP-TV and Corporate data services base in excess of
640,000 subscriptions. Additional information on City Telecom (HK) Ltd. can be found at
www.ctigroup.com.hk.
About Oracle Communications
Oracle is #1 in Communications globally with 20 of the world's top 20 telecommunications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network.
For more information, visit http://www.oracle.com/communications.
About Oracle
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle visit our Web site at www.oracle.com/hk
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