Income Tax Department Opts for Oracle^® To Enable e–Delivery Of Taxpayer Services

New Delhi, March 28, 2006: The Income Tax Department, Department of Revenue – Ministry of Finance, Government of India, has selected Oracle to drive its e–delivery of taxpayer services project across the country. The Income Tax Department has chosen Oracle Database and Oracle Fusion Middleware as the platform to develop a single National database, based on a 3–tier mode architecture to increase efficiencies and improve citizen services.

This was announced by Mr. V S. Mathur, Director General (Systems) Dept of Income Tax in the presence of Adaire Fox–Martin, Vice President –Government, Education and Healthcare, Oracle Asia Pacific and S P S Grover, Senior Director – Government, Education and Healthcare for Oracle India

The e–Delivery of Taxpayer Services Project is an initiative of the Ministry of Finance and is one of the largest e–governance projects undertaken by the Government of India. The project is scheduled to be operational by December 2006.

To be completed in two phases, Oracle will consolidate the existing 36 regional databases into a single national database. All 745 Income Tax Offices in 510 cities will be linked to this single national database. Oracle will also upgrade the Income Tax Department’s existing, custom–developed platform from a two–tier IT architecture to a three–tier mode architecture. This single consolidated database based on a three–tier architecture, will replace the Income Tax Department’s current client–server architecture.

The Income Tax Department’s  single national database consolidation and e–delivery of taxpayer services project is one of the most important developments for Phase III of the national e–goverance  program, which is currently being implemented to drive e–governance. Phase III includes the implementation of a National Computer Center – complete with Business Continuity and Disaster Recovery sites, an All India Virtual Private Network of all Income Tax offices, and the migration of customized applications software to enable about 13,000 users to work on single national database. 

With its implementation of the Oracle Database and Oracle Fusion Middleware, the offices of the Income Tax Department will be connected to the National Data Center on a common centralized database. This will enable faster processing of returns, and increase in efficiency and collections besides providing computing capacity to handle the projected workload up to 2010–11.

Speaking on the occasion, Mr. J.G. Pendse, Member – Investigation  Income Tax Department, said, “We have undertaken a decisive step towards centralization of IT services for improved process efficiencies. The e–Governance initiative of the Department of Income Tax is one of the largest e–governance projects of the Government and will serve to highlight the benefits of e–Governance across the country. Once the project is operational, we will be able to improve the response time for the Department while creating a simpler and easier tax interface for the citizens.”

“Oracle works very closely with various departments of revenue across the world to help them leverage the latest technologies to drive national development and competitiveness,” said Adaire Fox–Martin, Vice President, Government, Health and Education, Oracle Corporation, Asia Pacific Division. “We look forward to working with the Income Tax Department of India to provide a system that will help benefit the citizens of India. Today’s announcement with the India’s Income Tax Department reinforces Oracle’s commitment and strong–standing as a strategic partner to government organisations in India and globally.”

“We are proud to be a part of this prestigious project which will touch millions of citizens across the country,” said S P S Grover, Senior Director, Government, Health and Education, Oracle India Private Limited. “It gives us an opportunity to extend the benefits of Information Technology to benefit the common man and help accelerate the pace of India’s economic growth.”

The project involves deploying the Oracle Database Enterprise Edition, Oracle Real Application Cluster, Oracle Partitioning Option, Oracle Diagnostic Tool, Oracle Tuning Pack, Oracle Internet Application Server Enterprise Edition and Oracle Internet Application Server Standard .

About Oracle India
Oracle has been operating in India since 1987. Oracle India Private Ltd, a subsidiary of Oracle Corporation was set up in 1993. Oracle was one of the first international software companies to set up an India Development Centre in 1994. Today, Oracle’s two India Development Centres, at Bangalore and Hyderabad, work closely with Oracle’s global software development team, headquartered at Redwood Shores, California, on the entire Oracle product family. India is also a hub for several of Oracle’s global support, consulting and financial services operations. Through its offices in Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Mumbai and Gurgaon, and an extensive network of more than 200 channel and alliance partners under the Oracle PartnerNetwork, Oracle India markets the complete range of Oracle products and services across India. Oracle products are supported on 13 major Indian languages. Oracle India has more than 6,400 customers in the telecommunications, banking, insurance, manufacturing and utilities industries, across the government and private sector. Oracle India is a major partner for E–Governance initiatives of Central and State Government bodies in India. The Oracle–HP E–Governance Centre of Excellence is located at Oracle India’s head office in Gurgaon, near New Delhi.

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