Oracle | Customer Relationship Management Update | Issue 1 | June - August 2005
Oracle | Customer Relationship Management Update

Welcome
Welcome to Oracle's Quarterly Customer Relationship Management Update.

In this first issue, we look at the thorny problem of deductions and promotions, and how new technologies can help minimize the impact on revenues and profits.
 
Deduction Management: A $10bn Headache
US companies lose more than $10bn each year in deductions from invoices, and that figure is growing rapidly as business customers look for pretexts to pay less. We look at what's causing the problem and consider techniques and technologies to reduce the impact on the bottom line. Click here for the full story.
 
Gaining Control of Deductions
Oracle Trade Management and Oracle Receivables provide a highly effective system to manage deductions and promotions for maximum revenue and profitability. By creating a seamless process covering everything from sales strategy to final payment, it could spell the end to your organization's deductions management headache. Click here for the full story.
 
Oracle Rated A Visionary Leader in Gartner Magic Quadrant
Leading analyst firm outlines the benefits of Oracle iStore and Oracle Partner Relationship Management for B2B companies with demanding web-based relationship management requirements. Click here for the full story.
 
Industry Focus: Consumer Packaged Goods
Consumer goods manufacturers need to align, automate and analyze their business operations to maximize profits. Click here for the full story.
 
Case Study: Alcoa
The world's leading aluminum supplier takes control of deductions and promotions with Oracle Trade Management. Click here for the full story.
 
Read our other newsletters
Human Capital Management Update
Supply Chain Management Update
Finance Update
Procurement Update
 
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Every three months we bring you information on current trends and challenges in CRM and the latest technologies to help organizations manage customer relationships more effectively.


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