With its unique innovative features, Oracle Communications is driving service delivery innovation in the industry. By enabling the rapid, cost-effective delivery of new services and by automating and optimizing complex order change processes, it empowers service providers to deal strategically with ongoing change in the service life cycle. Scalable for high volumes, Oracle Communications Order and Service Management is deployed by many Tier 1 service providers worldwide for a variety of traditional, current-generation and next generation services.
Order-to-Activate Automation — Integrates with Oracle CRM solutions and Oracle Communications Service Activation to deliver true order-to-activate automation.
Multiservice Order Orchestration — Streamlines service delivery by providing end-to-end order and service management for all service and technology domains.
Intelligent Change Management — Analyzes the impact of an order change and automatically executes an optimal compensation plan.
Rapid Time-to-Market Capability — Enables the accelerated, cost-effective delivery of new services throughout the entire service lifecycle.
Intelligent Back Office Order Entry and Exception Management — Leverages expert analysis using auto-generated, customized Web screens and wizards.
Focused Order Views and Validations — Enables responsive decision-making with user-centric and process-oriented information views.
Carrier-Grade Performance and Scalability — Delivers the most stringent performance and scalability requirements with market-proven Java 2 Enterprise Edition (J2EE) architecture.
