Oracle Policy Automation for Social Services

Oracle's policy automation solution enables social services professionals to service citizens and clients fairly, efficiently, and consistently, while maintaining full compliance with laws and regulations.

Oracle's policy automation solution consists of two products: Oracle Policy Modeling and Oracle Policy Automation. Oracle Policy Modeling provides a complete natural-language, rule-authoring environment fully integrated with Microsoft Office. It includes debugging, regression testing, and what-if analysis for policy changes. The rules are then deployed to Oracle Policy Automation for complex eligibility determination. Built for service-oriented architectures (SOAs), Oracle Policy Automation also includes guided interactive questionnaire capabilities.

• Automate and document entitlement calculations including eligibility decisions, benefit determination, changes in client circumstances, and retroactive payment adjustments
• Easily manage changing policy rules and citizen circumstances to quickly and accurately determine eligibility and payment
• Rapidly transform complex policy documents and manuals into executable form
• Simplify rules by realizing the impact of changes to policy with what-if analysis (including legal/regulatory changes)
• Increase accountability and reduce appeals by documenting each step of a decision process
• Microsoft Office integration for rule authoring and maintenance
• Reduce reliance on technical staff and adjust rules rapidly by allowing social policy experts to author rules
• Patent-pending temporal reasoning logic to handle rapidly changing rules and customer circumstances; both retrospectively and into the future
• Current parsers include English, Danish, Swedish, and Dutch
• Business user regression testing and debugging
• What-if analysis for multiple policy change scenarios
• Seamless SOA integration