Oracle Documaker

Oracle Documaker is the most widely used dynamic publishing platform in the insurance industry. Oracle Documaker is a powerful publishing platform that automates enterprisewide design, production, and multi-channel distribution of a broad array of customer-facing insurance documents.

Many carriers are facing the high costs of ownership and resource inefficiencies related to disparate legacy publishing systems. Oracle Documaker eases conversions from legacy systems and integration between enterprise environments with easy-to-use integration and migration tools. Oracle Documaker's modern architecture can easily integrate with existing and planned architectural environments.

Customer success story: A large P&C and Life insurance carrier moved from 20-year-old document creation technology and a patchwork of non-integrated applications for print production to a single, centralized, and modern platform using Oracle Documaker. Read the case study.

Customer attraction and retention are key to success in these economic times. Oracle Documaker specializes in multi-channel communication presentment and transpromotional functionality, which allow insurers to connect with target markets and demographics using the communication methods their customers prefer.

Customer success story: Using the multi-channel options available within Oracle Documaker, a leading insurer specializing in Property and Casualty and Life and Annuities introduced on-demand delivery of letters and significantly reduced time to market of claims correspondence.

Oracle Documaker empowers business users with easy-to-use authoring and maintenance environments, accelerating speed to market for interactive, on-demand, and structured communications. Its Web-based presentment solutions and print batching and bundling functionality further increase efficiencies and reduce costs related to paper, storage, and mailing.

Customer success story: A UK-based insurer faced with a companywide rebranding effort, requiring multiple systems and multiple teams for document maintenance, successfully streamlined its operations through the introduction of Oracle Documaker. Not only was maintenance time reduced from weeks to hours, but now only one team is required for forms development and maintenance.

• Robust design environment — Allows for tight integration between content, data, and logic
• Conversion tools — Helps preserve legacy investments
• Web-based solution — Enables interactive and on-demand communications
• Multi-channel delivery and output — Supports e-mail, SMS, HTML, XML, PDF, RTF, fax, 14 named print stream outputs
• Templates — Enables generation of ad-hoc documents
• Lightweight, cost-efficient, service-centric approach — Provides ease of use for business users
• Pre-packaged, pre-built forms libraries — Speeds time to market
• Integration within insurance enterprise infrastructure — Promotes straight-through processing (quote, rate, bind, issue)