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Oracle Insurance General Agent is a complete agency management system designed specifically for life, annuities, and long-term care producers such as brokerage general agencies (BGAs), independent marketing organizations (IMOs), and general agents (GAs). Its four main modules automate many of the manual administrative tasks, such as application data entry and reporting, that can take time away from revenue-generating activities.
Streamline and automate operations to reduce costs
Paper processing and manual tasks are not only time consuming, but also leave room for costly errors. Oracle Insurance General Agent accesses and integrates data electronically and processes real-time updates for pending cases, commissions, and appointment data—not to mention allowing for application upload directly to select carriers. Agencies can reduce data entry redundancies and streamline overall processing by configuring the workflows themselves, without added IT expenses. With a direct integration to Oracle Insurance Data Exchange, access to powerful and up-to-date information is only a click away. Place exam orders and order Attending Physicians Statements (APS) information right from Oracle Insurance General Agent, without tracking down another Web site.
Broaden distribution and sales channels to increase revenue
In addition to paper-intensive processes, producers, IMOs, and BGAs are burdened with managing multiple carriers. Many hesitate to expand their carrier network because data and information management can be an administrative nightmare. Oracle Insurance General Agent supports an unlimited number of carriers and product plans—enabling producers and agencies to contract with multiple carriers and product lines, with minimal effort, in a single application. Additionally, the plan data update service automatically allows downloads of the most-up-to-date product data, underwriting requirements, bindings, and more from carriers, eliminating the need to visit a large number of carrier Web sites to track down the most relevant and timely information.
Improve customer and agent satisfaction
Oracle Insurance General Agent provides a single view of the entire book of business—both new and existing policies. All case information is provided for every agent to see, and all changes are tracked in a detailed audit trail. With a few clicks, any agent can quickly provide a case update to a customer with confidence, or edit information on the fly. Faster, more reliable service means happier customers, increased revenues, and client loyalty—distinguishing your company from the competition.
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