Oracle Insurance General Agent

Oracle Insurance General Agent is a comprehensive agency management system designed specifically for life, annuities, disability, and long-term care producers such as brokerage general agencies (BGAs), independent marketing organizations (IMOs), and general agents (GAs). Oracle Insurance General Agent enables companies to automate many of the manual administrative tasks, such as application data entry and reporting, that can take time away from revenue-generating activities.

Paper processing and manual tasks are not only time consuming, but also leave room for costly errors. Oracle Insurance General Agent accesses and integrates data electronically and processes real-time updates for pending cases, commissions, and appointment data—not to mention allowing for application upload directly to select carriers. Agencies can reduce data entry redundancies and streamline overall processing by configuring the workflows themselves, without added IT expenses. With a direct integration to Oracle Insurance Data Exchange, access to powerful and up-to-date information is only a click away. Place exam orders and order Attending Physicians Statements (APS) information right from Oracle Insurance General Agent, without tracking down another Web site.

In addition to paper-intensive processes, producers, IMOs, and BGAs are burdened with managing multiple carriers. Many hesitate to expand their carrier network because data and information management can be an administrative nightmare. Oracle Insurance General Agent supports an unlimited number of carriers and product plans, enabling producers and agencies to contract with multiple carriers and product lines, with minimal effort, in a single application. Additionally, the plan data update service automatically allows downloads of the most-up-to-date product data, underwriting requirements, bindings, and more from carriers, eliminating the need to visit a large number of carrier Web sites to track down the most relevant and timely information.

Oracle Insurance General Agent provides a single view of the entire book of business for both new and existing policies. All case information is provided for every agent to see, and all changes are tracked in a detailed audit trail. With a few clicks, any agent can quickly provide a case update to a customer with confidence, or edit information on the fly. Faster, more reliable service means happier customers, increased revenue opportunities, and client loyalty, distinguishing your company from the competition.

• Complete agency management system — Includes four key modules that provide comprehensive functionality to automate business processes, streamline workload, and reduce agency costs
• User-configurable workflow — Configure workflow processes to fit your agency's specific business processing requirements
• Automated and fully integrated product profile updates — Download latest plan data from carrier databases, easing the management of working with multiple carriers
• Service order integration — Electronically send service order request with attachments and receive request status attached to the requirement record
• Integration with Oracle Insurance Data Exchange — Accepts industry standard formats, including the National Association of Independent Life Brokerage Agencies (NAILBA) and the Association for Cooperative Research and Development (ACORD) XML, as well as proprietary formats
• Prepackaged, customizable reports — Track and report on any aspect of your business, from production reports to overdue commissions to workflow, and even schedule reports to be automatically generated
• Comprehensive commission accounting — Track carrier payments, general agency payments, and bonuses; generate earning statements and full commission accounting reconciliation
• Traceability of case information — Track business from inception to completion with an audit trail of all work, improving operational efficiency and compliance