고객 관계 관리 솔루션
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Events
- Unraveling the hype: Irene Ng investigates the truth behind what CRM can deliver on her WebTV show - June 30, 2009; Register to Join the Virtual Audience.
- The Sales Game Has Changed - Are You Playing to Win? Join our live webcast "Driving Demand in a Demanding Market" on July 15.
- The Virtual Contact Center Webcast Series: Learn how your business can maximize productivity and reduce costs with virtual contact centers
- CRM and the Power of Choice - Oracle, Forrester Research and Oracle customers discuss why when it comes to choosing a CRM solution, one size does not fit all
White Papers
- Maximizing CRM effectiveness during lean times (PDF)
- What is your recession sales strategy? (PDF)
- Taking CRM Integration to the next level (PDF)
- Business Management in the Age of Enterprise 2.0: Why Business Model 1.0 Will Obsolete You (PDF)
- What you need from an Enterprise Grade CRM System (PDF)
- It's All About the Salesperson: Taking Advantage of Web 2.0 (PDF)
- Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales (PDF)
- CRM White Papers
Podcasts
- Top 10 Questions from E-Business Suite Customers (MP3, 10 min.)
- Oracle E-Business Suite-CRM Release 12 Update (MP3, 9 min.)
- Oracle's Vision of the CRM Industry (MP3, 14 min.)
- Oracle's Customer Self-Service Solution Drives Value and Impacts Customers' Bottom Lines (MP3, 7 min.)
- What are Social CRM Applications? (MP3, 13 min.)
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