Be a SaaSSuperstar

Business Challenges

Dynamic organizations often find that their IT systems become more heterogeneous and difficult to manage as they grow. The consequences can include:

• High capital and operational IT costs
• Insufficient adaptability due to a lack of process automation
• Limited business insight due to a lack of system and process integration
• Missed business opportunities due to a lack of information visibility

Technology Challenges

Faced with a complex, expensive IT infrastructure you need to:

• Reduce the level of support and IT staff involvement in key processes
• Increase user independence with easy-to-use applications
• Simplify application and system integration/customization
• Free up IT resources for value-creating tasks

Solution Scenario

Using Software-as-a-Service solutions for key business processes can help you address all of these challenges through, for example:

• Eliminating hardware, software licence, support and maintenance costs
• Integrated business process functionality with built-in analytics
• Simple scalability and straightforward integration
• Easy-to-use, customizable interfaces

Oracle Solution

Oracle CRM On Demand is a perfect example of how SaaS can help you quickly improve the efficiency and effectiveness of a key business process:

• IT-free Integrated sales and marketing automation
• Easy-to-use, customisable and industry-specific interfaces
• High scalability
• Rapid implementation

Outcome and Proof Points

Oracle CRM On Demand delivers key benefits for your IT and your business including:

• Improved lead management and higher revenues
• Reduced IT workload and costs
• User independence that increases productivity
• Improved service quality that helps increase customer satisfaction