Newsletter Archives: Customer Relationship Management

Most newsletters are quarterly. Archives are updated as newsletters are published. Not all links to older content may be live.

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February 2008

• When Is Contact Management Software Not Enough?
• Three New CRM Self-Service Offerings Go Beyond Cost-Cutting to Build Profitable Relationships
• Webcast: Visit the New Siebel Best Practice Center on OTN
• More ...

October 2007

• Don't Get Stuck with the Wrong Wealth Management On-Demand CRM Solution
• Users Can Now Tailor Siebel CRM On Demand to Drive Higher Performance
• Webcast: CRM and the Power of Choice: One Size Does Not Fit All
• Connect the Dots with More than 300 Oracle OpenWorld Sessions Devoted to BI
• More ...

July 2007

• Latest Web 2.0 Technology Gives Edge to Siebel CRM On Demand
• New Integration Pack Unites Siebel CRM On Demand, Oracle E-Business Suite to Drive Sales
• Oracle E-Business Suite Customers: Subscribe Now to Free Newsletters from Oracle Support
• Oracle Announces Business Process Outsourcing for CRM Providers, Customers
• More ...

April 2007

• Download The Forrester Wave: Enterprise CRM Suites, Q1 2007
• Real-Time Intelligent Offer Tool Can Make Cross-Sell and Retention Campaigns 10 Times More Productive
• Pioneering, Task-Driven UI in Oracle's Siebel 8.0 Speeds Task Setup and Execution
• Oracle's Telephony@Work CallCenterAnywhere Creates a Seamless Customer Experience

January 2007

• Sigma Dynamics Helps Turn Call Centers into Profit Centers
• More Governments Using 311 Systems to Provide Better Service for Citizens
• In India, Midsize Companies Get More Competitive with CRM Solutions
• Watch the Free Webinar: Which CRM Deployment is Right for Your Organization?
• Oracle's Siebel Applications Take Revenue Lead, Says Leading Analyst Firm
• More ...

September 2006

• CRM Solutions Are More Powerful with "Pervasive Business Intelligence"
• Telephony@Work Wins Best of Show at ICCM Conference
• Siebel Universal Customer Master Wins Bloor Research Gold Award

May 2006

• Focus on Oracle and Siebel
• It Will Always Be About the Customer
• From CRM to the Customer-Centric Enterprise
• CRM Software As a Service for Any Business
• A Perfect Match
• 1000 Events