INFORMATION INDEPTH NEWSLETTERS
Customer Relationship Management Edition
January 2009

 OPN LOGO
Information InDepth

back to the main page

Free Downloads: CRM Gadgets for Sales Make Social CRM Even Better
Now available as free downloads, Oracle CRM Gadgets for Sales boost sales force productivity by integrating enterprise CRM content with late-breaking business data from both phone contacts and the Web. Building on the momentum of Oracle's Social CRM initiative, the mini-applications provide rapid access to critical business information without the need to launch a browser, log in, or navigate through a series of screens.

Oracle CRM Gadgets for Sales provide secure access to enterprise data when disconnected from the network. And once a network presence is detected, user data is updated automatically.

"Oracle is, once again, pushing the boundaries of Social CRM innovation, giving our customers an unparalleled addition to their CRM and sales arsenal," says Anthony Lye, Oracle senior vice president of CRM.

Available as free downloads, Oracle CRM Gadgets for Sales are based on open industry standards and ready for use on virtually any desktop operating system or Web browser.

They are compatible with all versions of Oracle’s Siebel CRM (7.7 and above) and Oracle CRM On Demand.

Individual gadgets include

  • My Contacts Gadget. Enable users to click-to-e-mail and click-to-call contacts from within Siebel CRM or Oracle CRM On Demand applications and search contacts across multiple internet bases and social networking sites.
  • Top Accounts Gadget. Keep sales reps informed of public events and information impacting top customers with mash-ups that include both key data from the enterprise CRM system as well as relevant internet-based content such as stock quotes and RSS feeds.
  • Top Deals Gadget. Give reps real-time insight into the status of sales opportunities scheduled to close in the current reporting period, enabling them to easily monitor deal flow directly from their desktop.
  • Search Gadget. Provide users with a desktop-based search tool to quickly locate content against the entire CRM database or specific subcollections of data. Available only for Siebel CRM.
  • Oracle Sales Quota Gadget. Give users real-time information about current quarter sales pipeline, including targets and quotas achieved to date. Available only for Siebel CRM.

back to the top
FEATURED OFFERS


NEW PODCASTS
Why Customers Should Upgrade to the Latest Release of Oracle's Siebel CRM


LEARN MORE

White Papers

Customer Portfolio Management: Taking CRM to the Next Level (PDF)



Subscribe to other
Oracle Newsletters		 Send us Feedback See back Issues Manage your Oracle
E-Mail Communications		 Search Oracle.com

Oracle Information InDepth

Oracle Information InDepth newsletters bring targeted news, articles, customer stories, and special offers to business people who want to find out how to streamline enterprise information management, measure results, improve business processes, and communicate a single truth to their constituents.

Please send questions or comments to newsletters_us@oracle.com.

For answers to questions about subscribing, unsubscribing, and managing your Oracle e-mail communications preferences, please see the Oracle E-Mail Communications page.

Copyright © 2009, Oracle Corporation and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.