INFORMATION INDEPTH NEWSLETTERS
Customer Relationship Management Edition
May 2009

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Information InDepth

NEWS
Eight New CRM On Demand Products Increase Flexibility, Speed, Time-to-Value
Featuring eight new products, CRM On Demand Release 16 offers wide-reaching innovations—from advanced customization capabilities and deep industry functionality to greater ease of use—to speed deployment, maximize user adoption, minimize total cost of ownership, and accelerate time-to-value. More...
How Oracle Sales Exec David Bonnette Puts Razor-Sharp Focus on Productivity in a Downturn
David Bonnette As group vice president of North American sales at Oracle, David Bonnette is focused every single day on maximizing the productivity of his sales team. And a tough economic climate, he says, is forcing him to sharpen that focus more than ever. More...
Oracle CRM On Demand Usability Drives CRM Success
User adoption is critical to CRM success. And usability—how easily and quickly a CRM application can help users complete everyday tasks—is key to user acceptance. Oracle CRM On Demand, Oracle’s software-as-a-service (SaaS) CRM offering, features subscription-based pricing and is easy to deploy. It’s also been designed to ensure ease of use. More…

Maximize CRM On Demand Performance with Personalized Services
In this fast-paced environment, you need to ensure that your systems meet both IT and business requirements to help you achieve top- and bottom-line goals. Oracle Advanced Customer Services give you a collaborative, highly personalized way to improve operations and maximize the return on your Oracle CRM On Demand investment. More…

Integrate On Demand CRM with Oracle JD Edwards EnterpriseOne
Released early this year, the Oracle CRM On Demand Integration Pack for JD Edwards EnterpriseOne increases sales team effectiveness by connecting Oracle CRM On Demand with JD Edwards EnterpriseOne at the data, user interface, and business process levels. More...

BLOG WATCH
Oracle Introduces Oracle Gadget Wizard for Google Apps
Oracle announced Oracle Gadget Wizard for Google Apps and support for Google’s Secure Data Connector with the debuts of Siebel CRM support for Google Apps and Oracle Gadget Wizard for Google Apps. The close collaboration between the products means that several million users can build and deploy Oracle gadgets in Google Sites without worrying about infrastructure management. More…
TECH DIVE
Best Practices for Siebel
Start creating service-oriented architecture (SOA) with your Siebel applications today with best practices for enabling Siebel CRM business services and building integrations, business processes, and composite applications using Oracle Fusion Middleware technology such as BPEL, ESB, BAM, ADF, and WebCenter. More…
EVENTS
Oracle OpenWorld
San Francisco, California
October 11-15
Find an Oracle Event Near You



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