INFORMATION INDEPTH NEWSLETTERS
Customer Relationship Management Edition
May 2009

 OPN LOGO
Information InDepth

back to the main page

Eight New CRM On Demand Products Increase Flexibility, Speed, Time-to-Value
Featuring eight new products, CRM On Demand Release 16 offers wide-reaching innovations—from advanced customization capabilities and deep industry functionality to greater ease of use—to speed deployment, maximize user adoption, minimize total cost of ownership, and accelerate time-to-value.

"The latest Oracle CRM On Demand Release 16 and the new customization capabilities demonstrate that only Oracle offers the flexibility and choice that organizations need to drive measurable business results at every customer touchpoint," says Anthony Lye, Oracle senior vice president of CRM.


The eight new Oracle CRM On Demand products include:

  • Oracle CRM On Demand Release 16. Offers deeper core CRM capabilities, increased industry-specific functionality, enhanced customization and extensibility, and new ease-of-use features and language support.
  • Oracle CRM On Demand for Partner Relationship Management. Empowers brand owners to work effectively with partners throughout the sales lifecycle.
  • Oracle CRM On Demand Deal Management. Enables sales representatives to better position opportunity pricing and enables more accurate sales forecasting.
  • Oracle CRM On Demand Integration Pack for JD Edwards EnterpriseOne. Creates a seamless front- and back-office user experience by connecting Oracle CRM On Demand with JD Edwards EnterpriseOne at the data, user interface, and business process levels.
  • Oracle Self-Service E-Billing On Demand. Delivers a proven on-premise e-billing product as a secure, reliable software-as-a-service (SaaS) solution.
  • Oracle Sales Library. Lets salespeople create a collection of shared content that they can rate, tag, comment on, and leverage to build the best presentations for advancing sales opportunities.
  • Oracle CRM On Demand Single Tenant Standard Edition. Provides each customer with a dedicated Oracle CRM On Demand database, application server, and analytics server while still offering companies the benefits of Oracle’s shared infrastructure for add-on modules such as Email Marketing On Demand and Oracle Call Center On Demand.
  • Oracle CRM On Demand Enterprise Disaster Recovery. Offers robust infrastructure, real-time data sync, and disaster simulations that ensure business continuity and prevent data loss in the event of a disaster.
Find out more about the eight new products in Oracle CRM On Demand Release 16.

back to the top
FEATURED OFFERS

Download White Paper Today

LEARN MORE

White Papers

Customer Portfolio Management: Taking CRM to the Next Level (PDF)


Virtualize your Enterprise and Lower Your Costs

Subscribe to other
Oracle Newsletters		 Send us Feedback See back Issues Manage your Oracle
E-Mail Communications		 Search Oracle.com

Oracle Information InDepth

Oracle Information InDepth newsletters bring targeted news, articles, customer stories, and special offers to business people who want to find out how to streamline enterprise information management, measure results, improve business processes, and communicate a single truth to their constituents.

Please send questions or comments to newsletters_us@oracle.com.

For answers to questions about subscribing, unsubscribing, and managing your Oracle e-mail communications preferences, please see the Oracle E-Mail Communications page.

Copyright © 2009, Oracle Corporation and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.