INFORMATION INDEPTH NEWSLETTERS
CRM Edition
October 2008

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Information InDepth

NEWS

New Social CRM and iPhone CRM Applications
At last month's Oracle OpenWorld conference, Oracle announced new applications that extend Oracle's leadership in two of the most important trends in CRM: social CRM and mobile CRM.
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Oracle Sales Prospector Gives Reps Edge with Insight and Action on Top Deals
Launched June 2008, Oracle Sales Prospector is a next-generation sales tool that helps representatives focus on the most qualified opportunities by recommending prospects, identifying potential references, and analyzing purchase probability.
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New Oracle CRM On Demand Integration Synchronizes On Demand, On Premise Solutions
Launched August 2008, the new Oracle CRM On Demand Integration to Siebel CRM synchronizes Oracle CRM On Demand with Siebel CRM to create a single view for conducting, managing, and analyzing end-to-end customer interactions.
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Find Out What Web 2.0 Can Do for You
Download the white paper, It’s All About the Salesperson: Taking Advantage of Web 2.0 Whitepaper. View the Oracle Social CRM Flash demo or download it.
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Coming Soon: Oracle Develop Roadshow
Registration is now open for Oracle Develop, the premier Oracle developer event. Advance your skills and expand your knowledge in scores of expert-led, in-depth technical sessions and advanced how-tos. More than 130 events will be taking place in Beijing, Mumbai, Moscow, and Prague from December through February.
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BLOG WATCH

Creating Integrations with Oracle CRM On Demand
CRM On Demand Learning Blog: Do you want to integrate other applications with Oracle CRM On Demand? If so, you may have started investigating Web services. Whether you’re well on your way or just getting started, there are many resources to support you.
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Forum: Future of Siebel CRM

Knowledgeable Salespeople Produce Happy Customers

TECH DIVE

Visit the Best Practice Technology Site
Come here to start creating service-oriented architecture (SOA) with your Siebel applications today. Best practices are offered for how to service-enable Siebel CRM Business Services, Workflows, and Business Components and then build integrations, business processes, and composite applications using Oracle Fusion Middleware technology.
Dive in now...

EVENTS

The Virtual Contact Center Webcast Series: Learn how your business can maximize productivity and reduce costs with virtual contact centers.

Find an Oracle Event Near You

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FEATURED OFFER

Inside View


NEW PODCASTS

The Latest on Oracle's Applications Strategy, February 28, 2008, Update from Ed Abbo, SVP, Oracle Applications (MP3, 9 min.)

Top 10 Questions from Oracle E-Business Suite Customers (MP3, 10 min.)

Oracle E-Business Suite, CRM Release 12 Update (MP3, 9 min.)

Oracle's Vision of the CRM Industry (MP3, 14 min.)


Get Oracle OpenWorld 2008 Keynotes and Sessions On Demand!

LEARN MORE

WHITE PAPERS
Customer Portfolio Management: Taking CRM to the Next Level (PDF)

WEBCAST
Live Oracle E-Billing Webcast: Join payments expert Richard Crone to discuss the latest trends in e-billing and customer care. October 15, 2008.


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