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Financial Services Gets Star Billing at OpenWorld
This year’s Oracle OpenWorld offers 16 sessions devoted to financial services, many with an emphasis on how retail banks can make their operations more profitable and efficient. Highlights include the following.
Monday, November 12
In the session “Oracle in the Financial Services,” executives from Oracle’s new Financial Services Global Business Unit will deliver an overview of the unit and Oracle’s full line of financial services applications. You’ll hear about Oracle’s strategy for this key industry and hear the Oracle financial services leadership team discuss how market trends affect Oracle’s business and technology development strategies.
The “Industry Trends and Oracle Solutions for the Banking Industry” session will detail Oracle’s banking-specific solutions, with an emphasis on retail banking. The focus will be on Oracle’s complete solutions “footprint,” ranging from customer relationship management (CRM) and other front-office applications, to risk and compliance solutions and core banking products, to back-office enterprise resource planning, enterprise financials, and human capital management software, in addition to infrastructure components such as the Oracle Database and Oracle Fusion Middleware.
In “The Giant Leap in Core Banking,” you’ll hear how a core banking transformation is often compared to a heart transplant: a complex task involving huge risks, high costs, and a substantial investment of time and human resources. Hear from a leading bank about its transformation and how it is evolving its business with renewed vigor to achieve competitive advantage and customer benefit.
Tuesday, November 13
“Delivering on the Brand Promise with CRM” features a large U.S. bank’s experiences in using enterprisewide CRM to develop a consistent view of customers for bank employees working at each touchpoint, including call centers, branches, and the internet. The bank’s executives will discuss how they implemented Oracle’s Siebel CRM and now use it throughout their organization.
“Packaging and Bundling Banking Products” will present a large bank’s experiences in using modules within Oracle’s Siebel CRM to creatively mix and match banking products into bundles tailored for individual customers. One takeaway: The more a bank understands each customer, the better it can tailor products to win new business.
Wednesday, November 14
“Understanding Customer and Product Profitability” continues the customer-centric theme with a focus on how Oracle financial services applications and Oracle Business Intelligence Enterprise Edition can target a bank’s most profitable customers for new product and service offering.
In “Maximizing Distribution with Business Intelligence,” you’ll learn how insurers still seek profitable growth through existing and alternative distribution channels. Distribution process excellence and channel intelligence are the keys to that growth, and Oracle’s distribution management solutions help insurers win the distribution race. This session presents a customer case study on how business intelligence contributes to distribution excellence and superior channel management.
Be sure to check the
Oracle OpenWorld 2007 Content Catalog for up-to-date times and locations for all your Oracle OpenWorld sessions!
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