INFORMATION INDEPTH NEWSLETTERS
On Demand Edition
November 2008

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Oracle Offers Complete Upgrade Service for E-Business Suite R12

Oracle Consulting and Oracle On Demand have developed a comprehensive solution for upgrades to Oracle E-Business Suite R12, combining design and implementation expertise with best-practice IT operations and hosting.

The service covers every phase of the upgrade process, including assessment and strategy development, functional and technical upgrades, testing and training, migration to Oracle On Demand, and go-live support, according to Sundar Krishnaswamy, senior practice director, Oracle Consulting.

The service also encompasses optimization services that go beyond tactics and troubleshooting to ensure maximum return on investment, including end-to-end application management, CEMLI support, and proactive problem management, says Krishnaswamy.

"In the current economic climate, the ability of Oracle On Demand to lower total cost of ownership and increase ROI while lowering operational and financial risk is more important than ever," says Jim Jenke, vice president, Oracle On Demand.

The Business of Upgrades
To lower cost and risk associated with the upgrade process, Oracle Consulting has developed best practices that ensure efficiency during the upgrade process—and maximize business benefits once the solution is up and running, according to Krishnaswamy.

Oracle Consulting brings technical expertise to the table, providing systems inventory, mitigation planning, identification of customized codes and scripting, and a clear plan for upgrade architecture and hardware requirements.

"At the same time," adds Krishnaswamy, "Oracle Consulting brings vast experience in the business processes that comprise a successful upgrade, including proactive engagement of stakeholders, building project teams, optimizing training processes, and securing buy-in from users."

Why Upgrade to R12?
Besides eliminating the need for costly customizations and extensions, upgrading to Oracle E-Business Suite R12 offers significantly expanded functionality, improved user experience, and reduced total cost of ownership.

In particular, Oracle E-Business Suite R12 provides greatly expanded capabilities for global markets; improved support for governance, risk, and compliance; and next-generation Oracle Fusion Middleware technology.

Learn more about upgrades with Oracle Consulting and Oracle On Demand.

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